Front Desk Advocate

Empire Management Group Job Opportunity

Empire Management Group is a fast-growing, full-service community association management firm providing complete support to Florida Homeowners and Condominium Associations with a focus on developers. Empire has been serving Florida for over 25 years. We are an exciting, vibrant team. Empire has a great reputation within the industry and its clients.

Job Responsibilities

- Greet and welcome visitors in a friendly and professional manner

- Answer and direct phone calls and emails to the appropriate departments

- Provide administrative support such as filing, faxing, and scanning documents

- Manage and maintain office supplies inventory

- Schedule appointments and maintain calendars

- Assist with order entry and data entry tasks

- Handle customer inquiries and provide excellent customer support

Job Requirements

- Proven experience as a receptionist or in a similar administrative role

- Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint)

- Excellent organizational skills with the ability to multitask and prioritize tasks effectively

- Strong attention to detail and accuracy in data entry and document management

- Outstanding communication skills, both verbal and written

- Ability to handle confidential information with discretion and professionalism

- Customer service-oriented mindset with a friendly and approachable demeanor

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization.