Principal Enterprise Architect - Commercial

Principal Enterprise Architect

The Principal Enterprise Architect within the AI and Technology Solutions function is a strategic leadership role responsible for shaping the enterprise architecture vision and roadmap across IQVIA's Commercial domain, including Sales, Marketing, Medical Affairs, Market Access, and Patient Engagement.

This role combines deep life sciences industry expertise with mastery across business, information, data, and technical architecture to drive business transformation, innovation, and scalable digital capabilities.

The Principal EA partners closely with Commercial business leaders, technology executives, and cross-functional stakeholders to understand business objectives, define outcome-driven technology strategies, envision enterprise-wide, future-proof architectures, and design end-to-end solutions that ensure architectural coherence. The role supports the execution of global Commercial technology programs and requires strong experience in healthcare and life sciences, technology strategy, large-scale solution delivery, and management consulting.

The Principal Enterprise Architect is accountable for co-designing target-state enterprise architectures and reference models with business, technology, and product leaders. The role prescribes standards, patterns, and guardrails to ensure consistency and scalability across IQVIA and provides a portfolio-wide view of business and technical capabilities to identify cross-cutting needs and platform consolidation opportunities across application and data domains.

This position requires a strong enterprise data and AI architecture orientation, including recent, hands-on experience with applied data science, AI/ML, agentic AI architectures, data lakehouse platforms, data governance automation, data catalogs, ontologies, and taxonomies. Preference will be given to candidates with experience in Commercial Pharma/Life Sciences and with enterprise architecture tools and capability models as the foundation for processes, products, data, and automation across business units.

Key Responsibilities

Enterprise Architecture Leadership

• Develop and maintain the enterprise architecture vision and multi-year roadmap for the Commercial business.
• Lead the evolution of IQVIA's Commercial organization into an AI-native business, leveraging internal and external AI and agentic AI opportunities.
• Develop transformation business cases to plan, implement, and rationalize current-state architectures.
• Drive alignment between business strategy, digital capability needs, and supporting technology architecture.
• Establish and govern enterprise architecture standards, reference models, and patterns across business, information, application, and technology domains.
• Lead complex architecture initiatives and guide decision-making across IT and business stakeholders.

Business Architecture

• Model current-state and future-state business capabilities, value streams, processes, and operating models for Pharma/Life Sciences Commercial functions.
• Translate Commercial strategies (e.g., product launches, omnichannel marketing, field effectiveness) into actionable capability and technology requirements.
• Identify optimization opportunities across commercial operations, digital customer engagement, and data-driven decision-making.

Information & Data Architecture

• Define enterprise data models, master data structures, and information flows supporting the Commercial ecosystem (e.g., HCP data, Customer 360, patient data, sales and marketing analytics).
• Partner with data governance and analytics teams to design scalable data platforms, standards, and interoperability frameworks.
• Ensure compliance with regulatory and data privacy requirements, including FDA, HIPAA, GxP, and global data protection laws.

Technical Architecture & Solution Design

• Architect integrated technology ecosystems across CRM, marketing automation, content management, patient engagement platforms, data platforms, and field tools.
• Provide architectural oversight for major Commercial technology programs, including platform modernization, cloud transformation, and AI/ML adoption.
• Evaluate emerging technologies and guide innovation initiatives across the Commercial business.

Strategic Advisory & Stakeholder Engagement

• Serve as a trusted advisor to Commercial executives, translating complex technology concepts into clear, business-focused guidance.
• Collaborate with product, engineering, data, and PMO teams to ensure architectural alignment throughout delivery.
• Facilitate architecture reviews and guide technical decisions to ensure scalability, interoperability, and long-term sustainability.

Required Experience & Qualifications

Industry Experience

• 15+ years of experience in software development, including 10–12+ years in enterprise or application architecture roles within large, complex organizations.
• Deep experience in Healthcare and Life Sciences, preferably across Commercial functions.
• Demonstrated knowledge of industry platforms and ecosystems such as Veeva, Salesforce, Adobe, IQVIA platforms, Snowflake, and AWS/Azure/GCP.

Architecture Expertise

• Proven experience in Business Architecture, including capability modeling, process mapping, and operating model design.
• Strong Information Architecture and data modeling experience in regulated environments.
• Advanced Technical Architecture expertise across cloud platforms, integration technologies (API and microservices), and large-scale enterprise systems.
• Deep understanding of modern architecture styles, including event-driven architectures, microservices, API-first design, RESTful and alternative integration patterns, and MCP-based standards.
• Recent enterprise experience with applied data science, AI/ML, and agentic AI, focused on defining patterns and standards at scale.
• Expertise in enterprise architecture patterns and approaches such as Domain-Driven Design, enterprise platforms, and microservices.
• Hands-on experience with GenAI, AI agents, and AI-native software development practices and tools.
• Proficiency with enterprise architecture tools for capability modeling, portfolio management, application and data inventories, and architecture governance.

Strategic & Consulting Skills

• Ability to translate business strategies and OKRs into capability- and outcome-based architecture roadmaps.
• Background in management consulting or strategy-focused roles strongly preferred.
• Demonstrated success leading technology strategy, roadmap development, and enterprise transformation programs.
• Exceptional communication, facilitation, and executive-level stakeholder engagement skills.

Leadership & Delivery

• Proven ability to influence cross-functional teams and drive alignment across business and IT stakeholders.
• Strong systems-thinking mindset.
• Experience governing architecture from concept through execution.
• Ability to manage up, across, and down the organization to drive alignment and deliver outcomes.
• Mentor and influence architects and senior engineers to elevate architecture maturity and adherence to enterprise standards.
• Strong ability to balance long-term architectural vision with practical delivery constraints.

Education & Certifications

• Bachelor's degree in Engineering, Computer Science, Information Systems, Business, or a related field (Master's degree preferred).
• Certifications preferred: TOGAF, SAFe, AWS/Azure Architect, CBA/BA certifications.