Hotel Night Auditor

Description

We are seeking a dependable and service-oriented Part-Time Night Auditor / Front Desk Agent to join our team. This overnight position is ideal for someone who enjoys working independently while delivering exceptional hospitality. As the Night Auditor, you'll ensure our guests receive outstanding service throughout the night while balancing daily financial transactions and preparing the hotel for a successful new day. At Hampton by Hilton, you'll play an important role in creating a welcoming, safe, and reliable experience for every guest.

What You'll Do:

• Welcome guests with friendly, professional service during overnight hours
• Complete guest check-ins and check-outs efficiently and accurately
• Respond promptly to guest requests and resolve concerns with a "Make It Right" service mindset
• Balance daily revenue, reconcile guest accounts, and complete the nightly audit process
• Prepare reports and ensure all financial transactions are accurate
• Answer phone calls, make reservations, and assist guests with questions or special requests
• Perform routine security walks and help maintain a safe, clean, and secure environment
• Communicate important information to the morning team to ensure a smooth shift transition
• Help ensure public areas are clean and ready for guests
• Assist breakfast staff where needed with setup and food prep
• Uphold Hilton brand standards and provide an exceptional guest experience

What We're Looking For:

• Excellent customer service and communication skills
• Strong attention to detail and organizational skills
• Basic bookkeeping, cash handling, or accounting experience preferred
• Comfortable working independently and making sound decisions
• Computer proficiency and the ability to learn hotel management software
• Reliable, dependable, and committed to providing exceptional hospitality

Position Details:

• Part-time overnight position
• Overnight shifts, including weekends and holidays as needed
• Flexible scheduling based on business needs
• Opportunities for cross-training and crossover into other hotel departments based on interest and business needs
• Supportive team environment with opportunities for growth within the Hilton family

If you're looking for an overnight position where you can combine hospitality with accounting responsibilities while making a meaningful impact on the guest experience, we'd love to hear from you. Apply today and become part of the Hampton by Hilton team!