Social Media Manager

Social Media ManagerWe're looking for a passionate and collaborative Social Media Manager to help foster deeper connections between brands and their audiences. This individual will be a key part of our integrated team, helping to build and engage online communities through strategic social media and community management, content creation, and cultural storytelling. The ideal candidate is a creative self-starter who thrives in a fast-paced, team-oriented environment and has a pulse on emerging trends and platforms.ResponsibilitiesOrganic Channel ManagementOwn day-to-day management of brand social channels (posting, scheduling, monitoring)Maintain and update content calendars across platforms (Instagram, TikTok, Facebook, LinkedIn, etc.)Draft platform-native copy that reflects brand voice and toneEnsure timely publishing of content aligned with campaign timelines, cultural moments, and evergreen themesFlag performance trends and real-time opportunities to the broader teamCommunity ManagementMonitor and engage with audience comments, DMs, tags, and mentions in a timely and on-brand mannerProactively build relationships with fans, creators, and communities through engagement tacticsEscalate customer service or PR-sensitive issues to client/internal teams following protocolsTrack sentiment, engagement trends, and key conversation themesContent & Creative SupportCollaborate with creative and strategy teams to inform briefs and brainstorm content ideasHelp identify and source UGC, lo-fi creator content, and visual referencesEnsure content is optimized per platform (format, length, captioning, etc.)Strategic InvolvementParticipate in campaign and channel planning sessionsStay on top of platform trends, tools, and best practices—and proactively share learningsSupport reporting needs by pulling post analytics and helping synthesize insightsContribute to monthly/quarterly performance wrap-ups and POVs on what's workingRequired SkillsDemonstrates a working knowledge of major social media platforms, especially Instagram, Facebook, TikTok, and XExcellent written and oral communication skills with attention to detail and a strong grasp of brand voiceHighly organized, proactive, and adaptable in a fast-paced environment with shifting prioritiesCurious, creative, and culturally aware, bringing fresh ideas and a solutions-oriented mindset to every challengeProven ability to work well both independently and in highly collaborative, cross-functional teamsQuick learner with the ability to understand complex concepts and client industriesQualificationsBachelor's degree in Communications, Marketing, Public Relations or a related field2-5 years of relevant experience in community management, social media, influencer marketing, or digital communicationsProficient in Microsoft Word, Excel, PowerPoint and OutlookComfortable with a flexible schedule that includes weekends and holidays as part of a rotation scheduleAbility to travel as neededAt the time of posting, the base salary for this position ranges from $60,000-$75,000. Compensation will be determined based on a variety of factors, including but not limited to relevant skills, experience, and qualifications. In addition to the base salary, we offer a comprehensive benefits package, including health and wellness options, agency perks, and the flexibility of a hybrid work environment.About Colle McVoyColle McVoy is a full-service, certified B Corp agency building enduring relationships between forward-thinking brands and people. For more than 90 years, we've evolved alongside the brands and people we serve. We believe the strongest ideas begin with a deep understanding of people, creating work that builds brands, influences decisions and moves culture. Recognized as an Adweek Agency of the Year, Ad Age A-List Standout Agency and a Fast Company Most Innovative Company, we partner with iconic brands including 3M, Dairy Queen, McCormick & Company, Perdue Farms, Revlon, Target, U.S. Bank and more. Our connected capabilities bring together strategy, creative, design, experiential, social, content, media and earned creative/PR. As part of DonerColle Partners, a strategic alliance with Doner, we extend those capabilities through expanded production, AI-powered innovation and integrated expertise to help brands win between the coasts. For more information, visit collemcvoy.com and donercolle.com.