Full Time Houseman - Canopy DC Embassy Row

Job Description

Job Description

Description:

At TBC Hotels, we create environments that change lives in small ways and large, one good experience at a time—and that starts behind the scenes.

We’re searching for a Full-Time Houseman AM OR PM to be responsible for providing essential support to our housekeeping and maintenance teams to ensure a clean, safe, and well-maintained environment for our guests.

Join the award-winning Canopy by Hilton Washington DC Embassy Row, where bold design meets vibrant D.C. culture. Steps from the White House and iconic landmarks, our reimagined hotel offers playful art and endless inspiration.

What You'll Do:

• Greet guests warmly and offer assistance with parking upon arrival.
• Safely park and retrieve guest vehicles in a timely and organized manner.
• Ensure proper handling and care of guests' vehicles and personal belongings.
• Assist with luggage and other guest requests as needed.
• Ensure the lobby area is clean, furniture is in place, main door is clean.
• Frequently check lobby bathrooms for cleanliness.
• Collaborate with housekeeping staff to provide support in cleaning guest rooms, public areas, and back-of-house spaces as needed.
• Assist the maintenance team with basic maintenance tasks, such as changing light bulbs, unclogging drains, and minor repairs.
• Maintain inventory of cleaning supplies, linens, and other items, and assist in restocking supplies as required.
• Collect and dispose of trash and waste from guest rooms, public areas, and event spaces in accordance with established procedures.
• Collect, transport, and distribute linens to designated areas, ensuring an adequate supply for housekeeping and guest needs.
• Assist with outdoor cleaning and maintenance tasks, including sweeping, watering plants, and clearing walkways of debris.
• Respond promptly and courteously to guest requests for assistance with luggage, delivery of amenities, or other guest-related needs.
• Follow established safety protocols and procedures to ensure a safe working environment for yourself, team members, and guests.
• Work collaboratively with housekeeping, maintenance, and other departments to ensure seamless operations and guest satisfaction.
• Maintain cleanliness and orderliness in all assigned areas, ensuring they meet the hotel's cleanliness and appearance standards.
• Adapt to changing operational needs and assist in various tasks as required to support the hotel's overall goals.
• Maintain a visible presence throughout the property to help ensure the building remains safe, secure, and welcoming.
• Remain alert to security needs and potential safety concerns, promptly reporting suspicious activity, hazards, or incidents to management.
• Monitor public areas, entrances, and back-of-house spaces to ensure access is appropriate and policies are being followed.
• Support the hotel’s safety and security protocols to protect guests, team members, and property assets.

Required Skills/Abilities:

• Ability to work collaboratively with housekeeping, maintenance, and other departments to ensure efficient operations and guest satisfaction.
• Meticulous attention to detail when setting up event spaces, arranging furniture, and assisting with maintenance tasks.
• Strong work ethic and willingness to take on various tasks to support the hotel's operations.
• Effective communication skills to coordinate with team members and ensure tasks are completed efficiently.
• Adherence to the hotel's dress code and maintaining a neat and professional appearance at all times.
• Reliable and punctual.

Education and Experience:

• High school diploma or equivalent preferred.
• Read, write, and speak English fluently.
• Flexibility to work shifts, including weekends and holidays, based on the hotel's operational needs.
• Ability to multitask and work in a fast-paced environment.
• Basic knowledge of maintenance tools and equipment is desirable.
• Previous experience in a similar houseman or physical labor role is a plus.

Why Join Us?

Over the past 40 years, TBC Hotels has owned, developed, and operated more than 30 hotels throughout the United States. TBC Hotels has a long history of building lasting and meaningful relationships with associates, guests, partners, and the community.
Having the confidence to do the right thing in every transaction, maintaining the values and identity imparted by TBC Hotels, capitalizing on opportunities, and being intentional about our actions are critical to who TBC Hotels is and how we operate.

At TBC Hotels, we don’t just work together—we go the distance for one another and for our guests. If you’re ready to take ownership of your role, make an impact, and be part of a team that truly cares, we want to hear from you.

RELATIONSHIPS, INTEGRITY, LEGACY, ENTREPRENEURIAL SPIRIT, HOSPITALITY

Apply today and let’s get the job done, together.