People & Culture Training Specialist- Clinical and Non-Clinical

Overview

Company Overview: Essen Health Care is a growing community healthcare network provides high quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a 'population health' model of care, Essen has five integrated clinical divisions offering services in primary & specialty offices, urgent care centers, and nursing homes, as well as house calls for home bound patients; all clinical services are also offered via telehealth. Our Care Management division supports patient-centered care through care coordination, complex care management and helping address health-related social needs.

Founded in 1999, Essen provides care in all five boroughs of New York City, with a primary focus in the Bronx. Staffed by over 300 primary and specialty care physicians and advanced clinicians, Essen Health Care is one of the largest, most comprehensive private medical groups in New York City. Essen maintains a Clinical Information Services team that maintains our enterprise-wide electronic medical record system, data repository, clinical analytics and population health capabilities. Our Community Services teams creates and sustains relationship with community organizations and agencies and health plans.

Essen is dedicated to ensuring the quality of care for all patients and has been designated 'Level 3 Patient Centered Medical Home' by the National Committee for Quality Assurance. Essen has won awards for its patient care innovations and recently launched Intention Health Ventures to develop and commercialize our technology innovations.

Job Summary

Job Summary: The Learning and Development Trainer in partnership with the Senior Director, Talent and Learning and Development and business partners will support the Learning and Organizational Development of all Essen team members (clinical and non-clinical) and be responsible for assessing the need, designing, developing, implementing, facilitating and evaluating diverse learning programs.

Responsibilities

Assess: Learning needs, design, develop trainings utilizing various tools, i.e. AI, in various modalities, implement, facilitate and evaluate inclusive trainings and organizational development materials-such as participant guides, manuals, workbooks, presentations, surveys, assessments, videos, hybrid, live in-person and webinar demonstrations-which accommodate diverse learning needs and styles

• Evaluate and Enhance: Analyze the effectiveness of learning initiatives using data-driven metrics and adjust programs to optimize outcomes.
• Collaborate: Collaborate with various departments and stakeholders at Essen to identify key areas for development with targeted training programs that support our company's strategic goals.
• Demonstrate: Investigate and learn new applications and technologies to develop training programs that leads to educational growth of Essen employees.
• Organize and maintain training logistics, locations, and equipment.
• Work with Management to help track weekly compliance and maintain logs, records, and results of training.
• Promote positive company culture: Building friendly working relationships amongst staff, welcoming New Joiners, and assisting in coordinating and participating in team-building activities.

Salary: $64,350-$65,000

Qualifications

Associates and/or Bachelor's degree

• Strong written and verbal communication skills - Excellent platform and facilitation skills
• Minimum 2 years corporate Training/Teaching experience
• Lead multiple projects simultaneously
• Health Care experience
• Experience with EMR systems (e.g. eCW, Epic, etc.)
• Proficient in Microsoft 365 Office (PowerPoint, Excel, Word, Outlook, Teams, etc.)
• Working knowledge online training tools (LMS)
• Strong teamwork and collaborative skills
• Excellent organizational and time management skills

Preferred Experience:

Able to develop training using AI technology

Equal Opportunity Employer

Essen Health Care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically-diverse population.