Membership Growth Specialist

Job Description

Job Description

Membership Growth Specialist

Anytime Fitness Zephyrhills-  Part time and full time positions open, flexible schedule and training provided!!

Position Summary

Dynamic and results-driven fitness professional responsible for driving membership sales, delivering exceptional customer service, and maintaining a welcoming, high-energy club environment. Plays a key role in member engagement, daily operations, and team collaboration to support overall club growth and retention.

Key Responsibilities

Membership Sales & Growth

• Generate new membership sales through outbound calls, follow-ups, referrals, and walk-ins

• Conduct club tours and present membership options confidently

• Build relationships with prospects and convert leads into long-term members

• Track sales metrics and meet or exceed monthly goals

Member Experience & Customer Service

• Deliver outstanding front-desk service and create a welcoming atmosphere

• Build positive relationships with members to increase retention

• Address questions, concerns, and service requests professionally

• Foster a supportive, motivating fitness environment

Administrative & Operational Duties

• Manage inbound/outbound calls, lead follow-up, and appointment scheduling

• Maintain accurate member records and sales documentation

• Process memberships, payments, and agreements

• Assist with marketing initiatives and community outreach

Club Cleanliness & Maintenance

• Maintain cleanliness and organization of gym equipment and common areas

• Ensure sanitization standards are consistently upheld

• Support daily operational checklists to keep the facility member-ready

Team Collaboration

• Work collaboratively with trainers and staff to support club goals

• Communicate effectively with management regarding sales performance and member feedback

• Demonstrate accountability, professionalism, and self-motivation

Qualifications

• Strong communication and interpersonal skills

• Self-motivated with a results-driven mindset

• Ability to multitask in a fast-paced environment

• Sales or customer service experience preferred

• Passion for health, fitness, and community engagement

Part time and full time positions open, flexible schedule and training provided!!

We are a small business that thrives on team work and collaboration. We are big on member and employee culture and enjoy connecting with all types of people. We also want to grow and are always seeking motivated individuals to join our team!

Company Description

We are a small business that thrives on team work and collaboration. We are big on member and employee culture and enjoy connecting with all types of people. We also want to grow and are always seeking motivated individuals to join our team!