Annual Giving & Individual Gifts Manager $71843.20+ DOE

Description

Since 1896, Volunteers of America Oregon has been dedicated to meeting the needs of our community. Through our innovative programs in behavioral health, addiction treatment, reentry services, and support for children and families, we deliver life-changing services that promote safety, healing, and empowerment.

At VOA Oregon, each staff member is part of a compassionate, mission-driven team working collaboratively to create lasting, meaningful, positive change. Every role contributes to the clients we serve and the mission we advance together. This work matters.
Are you ready to join an organization committed to service, inclusion, and employee support?
Read on to learn more and apply today!

Benefits of Joining VOA Oregon
Benefits vary based on employment classification. Employees hired into a full-time position are eligible for the benefits outlined below, subject to plan terms and eligibility requirements.

Health & Insurance Coverage: Medical insurance options with employer-paid premiums covering 71%-89% of employee-only coverage, with employee costs starting at $66.23 per paycheck; Optional dental and vision coverage at employee cost.

Life & Disability Protection: Employer-provided life insurance, along with short- and long-term disability coverage.

Retirement & Financial Security: 403(b) retirement plan with an automatic 5.5% employer contribution after 18 months of employment, regardless of employee contribution.]

Paid Time Off & Work-Life Balance: A generous paid time off (PTO) plan, with accruals of 15 days in the first year, 23 days in the second year, and 26 days in the third year.

Sick Leave: 80 hours of frontloaded sick time (prorated in the first year), resetting annually on January 1.

Holidays and Personal Days: 10 paid holidays each year, plus 3 personal holidays (prorated in the first year) to allow employees time off for important holidays, events, or milestones.

Student Loan Forgiveness: As a 501(c)(3) nonprofit, VOA Oregon is a qualified employer for the Public Service Loan Forgiveness (PSLF) program, which may help reduce or eliminate federal student loan debt for employees who meet eligibility requirements.

Additional Employee Benefits: Flexible spending accounts, employee assistance program (EAP), and access to other voluntary benefits and employee discounts.

Reporting to the Chief Development Officer, the Annual Giving & Individual Gifts Manager is responsible for designing, implementing, and managing Volunteers of America Oregon's annual giving program while cultivating a defined portfolio of individual donors and prospects to increase annual philanthropic support.

This position blends broad-based donor engagement strategies with relationship-driven fundraising. The role leads traditional annual fund efforts, including direct mail, digital appeals, and social engagement, while also managing a portfolio of donors with capacity to grow their giving through intentional cultivation and stewardship. This role plays a critical role in strengthening VOA Oregon's individual donor pipeline and long-term sustainability.

Education & Experience .

• Bachelor's degree in a relevant field and a minimum of three (3) years of professional experience in fundraising, development, or a closely related field, or an equivalent combination of education and experience.
• Experience managing annual giving programs and/or donor cultivation and stewardship activities.
• Experience building and maintaining relationships with individual donors and prospective supporters.
• Experience using donor databases or CRM systems to track donor activity, manage portfolios, and support fundraising operations, with familiarity with Raiser's Edge NXT preferred.

Essential Job Duties

• Develops and implements a comprehensive annual giving strategy that includes direct mail, email marketing, digital appeals, and social media-based fundraising to increase donor participation and revenue.
• Plans, executes, and evaluates multiple annual appeals throughout the year, including calendar year-end, fiscal year-end, targeted campaigns, and special initiatives.
• Collaborates with the Communications team to produce donor-focused messaging and calls to action that align with VOA Oregon's mission, values, and brand standards.
• Monitors and analyzes annual giving performance metrics, including donor retention, response rates, average gift size, and appeal effectiveness, to inform strategy and continuous improvement.
• Maintains annual giving calendars, timelines, and workflows to ensure timely, coordinated, and accurate execution of fundraising activities.
• Partners with the Development Coordinator to ensure timely donor acknowledgment, accurate gift processing, and consistent stewardship practices.
• Supports donor acquisition, retention, and reactivation strategies, including outreach to lapsed or under-engaged donors.
• Ensures accurate tracking, documentation, and reporting of all annual giving activity in Raiser's Edge NXT.
• Manages a portfolio of approximately 50-75 individual donors and prospects with the goal of increasing their annual giving up to $10,000.
• Identifies, qualifies, and cultivates individuals with philanthropic capacity who are currently under-giving or not giving annually.
• Engages prospective donors through personalized outreach, meetings, tours, and engagement opportunities that deepen understanding of VOA Oregon's work and impact.
• Develops and executes individualized cultivation and solicitation strategies aligned with donor interests and organizational priorities.
• Conducts in-person, virtual, and phone meetings to build strong donor relationships and encourage increased annual commitments.
• Makes direct, personalized annual gift solicitations consistent with donor readiness and VOA Oregon fundraising goals.
• Partners with the Chief Development Officer, CEO, board members, and program leaders, as appropriate, in donor cultivation and solicitation efforts.
• Provides consistent and meaningful stewardship to assigned donors by communicating the impact of their philanthropic support.
• Documents donor interactions, strategies, and next steps in Raiser's Edge NXT to support disciplined moves management and continuity.
• Collaborates with Development team members to align annual giving and special gift efforts with broader fundraising strategies.
• Upholds the highest ethical standards, confidentiality, and professionalism in all donor interactions.
• Ensures fundraising activities comply with applicable laws, regulations, and professional standards.
• Performs other duties as assigned.
• Other duties as assigned by the Chief Development Officer, CEO, or executive leadership.

Knowledge, Skills, & Abilities

• Knowledge of annual giving strategies, including direct mail, digital appeals, donor retention, and donor acquisition practices.
• Knowledge of individual donor cultivation and stewardship principles within a nonprofit fundraising context.
• Knowledge of donor database systems and fundraising CRMs, including Raiser's Edge NXT or comparable platforms.
• Knowledge of fundraising metrics and performance indicators such as response rates, retention, and average gift size.
• Knowledge of ethical fundraising standards, donor confidentiality requirements, and applicable fundraising regulations.
• Skilled in planning, executing, and evaluating multi-channel fundraising campaigns across print and digital platforms.
• Skilled in donor relationship management, including portfolio management and personalized donor engagement.
• Skilled in analyzing fundraising data to inform strategy, improve performance, and support decision-making.
• Skilled in written and verbal communication, including crafting donor-centered messaging and conducting effective donor conversations.
• Skilled in collaboration with internal partners, including communications, leadership, and program staff, to advance fundraising goals.
• Ability to build and maintain meaningful relationships with donors and prospective donors.
• Ability to manage multiple projects, timelines, and priorities while meeting deadlines and quality expectations.
• Ability to exercise sound judgment and discretion when handling confidential donor information.
• Ability to work independently while also contributing effectively as part of a collaborative development team.
• Ability to represent VOA Oregon's mission, values, and impact with professionalism and credibility to external audiences.

Other Eligibility Requirements

• Must complete a criminal history background check and receive authorization.
• Must not be excluded from participation in federal healthcare programs, including but not limited to listings on the Office of Inspector General (OIG) List of Excluded Individuals/Entities and the System for Award Management (SAM) exclusion list.
• Must be legally authorized to work in the United States without sponsorship.
• Must have an active driver's license, current insurance, reliable transportation and ability to meet VOA Oregon's and VOA Oregon's insurer's driver standards.

Travel Requirement

• Up to 20% of work time requires local travel within the Portland metro area. Occasional overnight travel may be necessary for training, meetings, or other business needs.

Supervisory Responsibilities

This position does not have any supervisory responsibilities.

Physical Demands & Work Environment

The physical demands described here must be met by an employee while performing the essential duties of this job. The employee is regularly required to sit for extended periods, use hands and fingers to operate a computer and other office equipment, and communicate effectively in person and by phone. The employee may occasionally be required to stand, walk, bend, and lift up to 25 pounds.

The work environment characteristics described here may be encountered by an employee while performing the essential duties of this job. The work is primarily performed in a professional office setting with frequent use of standard office equipment such as computers, phones, and printers. Occasional travel between program sites, partner sites, and to community meetings is required. The noise level is generally low to moderate.

Individuals in this role must be able to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of employees or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

The above statements are intended to describe the general nature and level of work being performed by the incumbent(s) of this job. They are not intended to be an exhaustive list of all responsibilities and activities required for this positio