Customer Service Account Specialist

Providing essential customer service and support, the full-time remote Forging Specialist will manage order entry, troubleshoot issues, and coordinate communications between customers and internal teams to ensure high levels of satisfaction. Key responsibilities: Provide customer service regarding material and order status through phone, email, and meetings Coordinate issue resolution among customers, Boeing, and internal staff members Maintain high customer satisfaction by accurately communicating requirements and resolving problems promptly Required qualifications: High school diploma or equivalent 1-2 years of previous customer service experience Solid computer skills beyond the basic level Self-starter with a dependable work ethic and flexibility in scheduling Experience in the aerospace industry is preferred