Store Team Leader

Position Overview Position: Store Team Leader Position Status: Full-Time Hourly Rate: $15 Location: 1548 N. Main St. Rushville, IN 46173 Job summary: The Store Team Leader assists the Store Leader, Assistant Store Leader, management team, and staff to execute store operational goals of the annual operating plan. The Team Leader makes judgments involving customers, team members, operational issues, business planning, priority setting, compliance with company policies, and all areas of the business. Responsibilities Staff Management and Development – 30%: Provides coaching and training to hourly employees on daily tasks. Participates in the hourly associate recruitment process including pre‑screening and interviewing candidates, as needed. Seeks out opportunities for professional development for both self and other team members. Operations – 60%: Completes day‑to‑day tasks and suggests efficiency improvements. Integrates, represents, and communicates Goodwill’s Mission, Vision, and Values to internal and external customers at all times. Financial Management and Reporting – 10%: Acts as a good steward of resources available at the site including people, time, and money. Tracks and measures day‑to‑day sales, production goals, and donations. Qualifications & Competencies Supervisory Expertise: Oversees the work of others, either directly or indirectly, in a service‑related industry (e.g., retail, hospitality, food, etc.). Coaching: Provides timely guidance and effective feedback to help others strengthen specific knowledge or skill areas needed to accomplish a task or solve a problem. Communication Skills: Articulates thoughts and expresses ideas effectively using oral, written, visual, and non‑verbal communication skills, as well as listening skills to comprehend customers’ needs. Delivers information in person, in writing, and in a digital world. Customer Focus: Has the ability to see, comprehend, and relate with customers impartially and effectively; builds and maintains satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers. Technical Knowledge: Familiarity with computers and relevant software, including basic computer and Internet navigation skills. Results‑Oriented: Is compelled to recognize what results are important and what steps need to be taken to achieve set goals or targets. Critical Thinking: Uses judgment and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Ethical: Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill’s values. Preferred: Has worked in a warehouse environment and is knowledgeable of organization, planning, time management, inventory control, equipment maintenance, teamwork, documentation, and data entry involved. Physical Demands Hard to very hard physical work: Ability to spend more than 8 hours sitting, standing, walking, stooping, kneeling, and crouching. Uses hands to grasp, carry, feel, or touch products and machinery. Can move and lift 10–50 pounds. Can manage frequent exposure to moderate noise and temperature variations. Benefits Continuing education and leadership development as well as tuition reimbursement Comprehensive health plan Generous paid time off (PTO) and paid holidays Sabbatical and parental leaves Life, dental, and vision insurance Short‑ and long‑term disability plans Nationally recognized preventive health and wellness program Section 125 pretax health spending account, dependent care spending account, and premiums Discount programs including 20% discount off Goodwill retail stores immediately upon hire Retirement planning options with generous company match Free mental health support services with up to 15 free counseling sessions for you and any family members Free nurse health coaching services on site Daily pay options available Reasonable Accommodation Reasonable accommodations may be made to enable people with disabilities to perform essential job functions. If you need a reasonable accommodation for any part of the application process, please email View email address on click.appcast.io. Requests for accommodation will be considered on a case‑by‑case basis. Only inquiries regarding a reasonable accommodation will be responded to from this email address. Equal Employment Opportunity Statement Goodwill is an EEO Employer/Vet/Disabled employer. Goodwill of Central & Southern Indiana is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. #J-18808-Ljbffr