Medical Receptionist / Scheduler

Job Description

Job Description

Overview

This is an in-person role located at our Outpatient Office in Brewer, Maine

Must have scheduling experience.

Medical Receptionist | Full-Time | M-F

Rehab Without Walls

Neuro Rehab Outpatient Clinic

What You’ll Do:

• Welcome patients and support front desk operations (check-in/out, scheduling)
• Verify insurance and obtain prior authorizations
• Manage referrals and maintain accurate records
• Collect copays and process payments
• Assist with billing, administrative tasks, and daily clinic flow

What You Bring:

• Prior medical front office experience
• Experience with insurance verification/authorizations
• Strong organization, attention to detail, and a patient-friendly approach

Responsibilities

• Welcomes patients and visitors by greeting them, in person or on the telephone. Answers or refers inquiries
• Receives referrals and understands type of insurance benefits available
• Verifies insurances and obtains authorization from insurance companies
• Schedules patient appointments
• Registers patients; checks patients in and out
• Collects copays at the time of each appointment and follows procedures for co-payment deposits
• Performs credit card transactions
• Maintains patient account balances
• Works with electronic medical records
• Files, Faxes, and Scans documents
• Manages and orders office supplies
• Completes billing and payroll data entry
• Schedules breaks and lunches with Aides to ensure front office is covered
• Completes clinic opening and closing duties, as required

Qualifications

• High School diploma or GED
• Prior administrative experience in a health care environment is preferred
• Possesses excellent interpersonal communication skills
• Presents professional attitude, appearance and beyond stellar customer service skills and use of judgment
• Is detail oriented, organized and has strong data-entry skills