Outlet Customer Experience Specialist, Advisor

Outlet Customer Experience Specialist, Advisor Full Time | Part Time The Sales Consultant – Appliance Outlet ensures Best Buy delivers a world‑class customer experience as the destination and authority for technology products and services. You will provide velocity and solution support to solve customer needs to ensure that no customer is left unserved or underserved. Responsibilities Implement assigned responsibilities from store leadership in outlet area to engage customers using selling skills to build complete, connected solutions while maintaining a balance of high velocity and high service. Ensure inventory and merchandising standards are maintained in outlet store area. Demonstrate excellence in execution of selling skills and selling strategy as evidenced by coaching forms and customer metrics (NPS and Mystery Shops). Support sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals. Qualifications Basic Qualifications Ability to work successfully as part of a team. Ability to work a flexible schedule inclusive of holidays, nights and weekends. Preferred Qualifications 3 months experience working in customer service, sales or related fields. Benefits We are committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well‑being and provide support as you need it, especially at key moments in your life. Competitive pay Great employee discount Financial savings and retirement resources Support for your physical and mental well‑being Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full‑time or part‑time employment status, and federal and state regulations. Intermittent or reduced‑schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full‑time and part‑time employees based on work location, employment status, salary or hourly status (exempt/non‑exempt), and years of continued or bridged service. Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary. For more information about benefits, LOA and paid time off, please refer to our Benefits Guide. Best Buy is an equal opportunity employer. #J-18808-Ljbffr