Global Mobility and Immigration Program Lead

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.

Klaviyo is growing fast, and our people are moving with it: across borders, across offices, and sometimes across the world. You’ll run the global mobility program that makes that possible. That includes visas, relocations, secondments, and international assignments. You’ll be the go-to expert on the compliance side and the friendly face for every Klaviyo who’s about to uproot their life. The goal is a program that’s airtight on the guardrails and feels easy and human to the people going through it.

How you’ll make an impact:

• Build the program . You are the subject matter expert for Klaviyo on all things mobility and immigration. You’ll partner with leadership to design the program and advise on best practices - understanding risk and balancing compliance with laws, regulations, policies, and procedures, etc. All while providing a remarkable experience for all of our Klaviyos.
• Own immigration end to end . Drive US visa petitions from kickoff to approval. You will be the connective tissue between internal stakeholders, outside counsel, and Klaviyo teammates. You will stay up to date on federal, state, and local HR, compensation laws. Handling time sensitive documentation and data across various processes.
• Keep things moving . Monitor the evolving immigration landscape and track relevant updates for our employee base so that work statuses stay compliant - but more importantly to get ahead of questions our teammates will inevitably have. We want you to weigh the risks at hand, shaping the strategy for each case, and communicating with our employee population about what this means for them.
• Manage vendors . Partner with relocation and service partners to deliver a smooth move for employees and their families. We want you to be the go-to person that our teammates trust during a big move.
• Use mobility to grow our people . Develop a process for US and international assignments, with career development as the north star. You will help teammates stretch into new roles and markets, bring those skills back, and give the business a deeper global bench.

What we are looking for:

• 8+ years in corporate immigration and/or global mobility. Corporate relocation experience is a plus.
• Understanding of the tax side of mobility and employment well enough to spot issues early.
• Someone who communicates clearly in writing and in conversation, whether you’re explaining a visa timeline to an employee or a risk tradeoff to the leadership team.
• A self-starter who’s comfortable in a fast-moving, scrappy environment. You move quickly without cutting corners on accuracy or data integrity.
• A strong project, program, and vendor manager who prioritizes well and delegates when it makes sense.
• Customer-service energy. You like making people’s lives easier, even when the situation is stressful.
• Handling of sensitive information with discretion, tact, and integrity.
• Other related duties, as assigned.

Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.

In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.

Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.

Base Pay Range For US Locations:

$120,000—$180,000 USD

This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.

By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.

By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).