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Director OF Customer Service

$180k - $225k

Iberdrola SA

Iberdrola SA is looking for a Senior Director of Customer Service based in Rochester, NY. The role involves strategic leadership of Customer Service Operations, including Billing, Supplier Relations, and Customer Relations. This director will ensure best-in-class experiences for nearly one million electric customers. The ideal candidate will have a degree in a relevant field, over 12 years of experience in utility sectors, and the ability to lead operational strategies while ensuring compliance with state regulations. Competitive salary ranging from $180,000 to $225,000 with significant benefits offered. #J-18808-Ljbffr

Vacancy posted 2 days ago
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