Sr. Commercial Collection Agent Collection Agency

Job Description

Job Description

About the Role:

Join Biehl & Biehl Inc. as a Sr. Commercial Collection Agent and play a crucial role in our collection agency. We're looking for a driven individual who thrives in a fast-paced environment and is passionate about helping businesses recover their debts effectively.

Responsibilities:

• Manage and oversee commercial collection accounts to ensure timely payments.
• Negotiate payment arrangements and settlements with clients professionally.
• Conduct thorough investigations and research on delinquent accounts.
• Maintain accurate records of all collection activities and communications.
• Collaborate with team members to develop effective collection strategies.
• Provide exceptional customer service while resolving disputes and inquiries.
• Stay updated on industry regulations and best practices in collections.
• Achieve monthly collection targets and contribute to team goals.

Requirements:

• Minimum of 1-3 years of experience in commercial collections or a related field.
• Strong negotiation and communication skills, both verbal and written.
• Proficient in collection software and Microsoft Office Suite.
• Ability to work independently and manage multiple accounts effectively.
• Knowledge of relevant laws and regulations in debt collection.
• Detail-oriented with strong analytical and problem-solving skills.
• Positive attitude and a professional demeanor in all interactions.

About Us: Biehl & Biehl has been a trusted name in the collection industry for over 70 years, providing exceptional service to our clients nationally. Our commitment to integrity and results has earned us a loyal customer base, and our employees appreciate our supportive work environment and opportunities for growth.