Reception/Medical Records Clerk

At the Achievement Center of LECOM Health, we believe in those we serve as much as we believe in those who serve. If you’re looking for a place that invests in your growth and values your contributions, come join us! Together, we can help ensure that any child, through any challenge, can achieve. Recognized as a 2025 Best Place to Work by The Nonprofit Partnership's Nonprofit Excellence Awards, we're proud of the culture we've built - one where our team feels supported, celebrated and inspired to do their best work every day. More than a Century of Service: Since 1923, we’ve built a legacy of making a meaningful impact on children’s lives—stability you can trust. Employee Engagement Above the Benchmark: We consistently score above national benchmark for employee engagement. Our team is happy, mission-driven, and supported, fostering a positive and uplifting workplace. Flexibility & Fun: Enjoy a work environment that values your well-being, offers flexibility, and encourages a sense of humor along the way. Mission-Focused Impact: Be part of helping any child overcome challenges, knowing your role truly matters. Feel Valued & Grow: With annual professional development dollars, tuition discounts, and year-round trainings, you’ll find real opportunity for professional growth and personal fulfillment. Position Description: Are you someone who enjoys helping others, staying organized, and being the welcoming face of an office? We are seeking a dependable, friendly, and detail-oriented Reception/Medical Records Clerk to join our outpatient behavioral health team. This full-time position is ideal for someone who enjoys a later start to the day, thrives in a fast-paced environment, and values meaningful work supporting children and families receiving mental health services. Why This Schedule Works for Many People Later morning start times No weekends Consistent, predictable scheduling Potential 4-day work week option Time during traditional business hours for appointments, errands, school schedules, or family needs Schedule Options Monday–Thursday: 11:00 AM – 8:00 PM and Friday: 8:00 AM – 4:30 PM OR Four 10-hour shifts Monday–Thursday (approximately 9:00/10:00 AM – 7:00/8:00 PM depending on therapist schedules) Responsibilities Greeting and assisting clients, families, and visitors Answering phones and scheduling appointments Managing, organizing, and maintaining medical records and confidential documentation Filing, scanning, indexing, and uploading records into the electronic health record system Completing accurate data entry and maintaining client information databases Assisting with record requests, chart preparation, and documentation tracking Maintaining organized electronic and paper filing systems Assisting clinical staff with administrative and clerical support Coordinating communication between providers, clients, and outside agencies Maintaining a professional, welcoming, and organized office environment Requirements High School diploma. Strong computer, organizational, and data entry skills required. Preferred skills: Experience in medical reception, healthcare administration, medical records, or customer service preferred Experience with behavioral health settings is a plus Experience working with electronic health record systems preferred Why join the Achievement Center of LECOM Health? Compensation: Starting salary for position is $16.25 hourly. Time Off: 8 Paid holidays in addition to generous vacation, sick, and paid time off. Professional Advancement: Professional development opportunities and dedicated training budget. Benefits: Medical Insurance Home Host option* – waived co-pays and deductibles when utilizing LECOM physicians and Millcreek Community Hospital. *When using the Home Host benefits, all copayments and deductibles are waived with the exception for advanced diagnostics, certain types of therapy, durable medical equipment, infertility treatment, transplants, and certain surgical expenses. Highmark BC/BS Medical Insurance Employee only coverage costs only $100/month and family is only $370/month! Dental Insurance BAI Insurance Employee coverage is only $10/month and Family coverage is only $27.20/month. Vision Insurance. Life Insurance, Long-Term Disability and AD&D are provided at no cost to you. Various other elective benefits are available such as Identity theft protection, Short-Term Disability, travel insurance, pet Insurance, etc. Employee Assistance program (EAP). Employee Referral program. Retirement: 403(b) Savings Plan enrollment with company match up to 6% of your pay after one year of employment. Returning employees may take advantage of the retirement match immediately or earlier than one year. Wellness: No cost Employee Assistance Program, discounted membership to LECOM Wellness Center, and a dedication to work/life balance. Student Loan Forgiveness: We are a recognized 501(c)(3) nonprofit which qualifies for Public Service Loan Forgiveness (PSLF) program. Bilingual individuals are encouraged to apply. The Achievement Center of LECOM Health commits to further living our values of inclusion and compassion and to strengthening policies and practices that better demonstrate social responsibility, diversity, inclusion equity, and cultural humility. We are committed to continuously listening, learning, and growing. We believe that an informed, diverse, and representative workforce will help everyone achieve more and do better. We are an Equal Employment Opportunity employer and we do not discriminate against any employee or applicant because of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.