Case Management Assistant

Job Summary and Qualifications As a Case Management Assistant (CMA), you will work under the direction of the RN Case Manager or Social Worker to assist with facilitating patient discharges requiring post-acute placement or services, and identify and report barriers to discharges. You will provide administrative support in Case Management functions. Coordinate with RN Case Manager and Social Worker for support needed. Communicate updates on progress throughout the day and refer patient questions back to the Case Manager/Social Worker. Provide clerical support in multidisciplinary rounds, including updating NATE Tempo at direction of team. Make referrals through web-based referral system to the specific post-acute care (PAC) providers requested. Monitor patients with PAC referrals and intervene to expedite discharge. Prioritize workload to ensure timely contact and intervention with PAC providers. Communicate with RN Case Managers/Social Workers regarding status of PAC referrals, bed availability, and other barriers that cannot be resolved. Qualifications Medical knowledge and terminology. Minimum of one year experience in a health care setting. Associate’s Degree – preferred. Certified Nursing Assistant (CNA) or Emergency Medical Technician (EMT) – preferred. Strong communication skills. Attention to detail. Benefits Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support including free counseling and referral services Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence Savings and retirement resources including a 401(k) Plan with a 100% match on 3% to 9% of pay, Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts St. Davids North Austin Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. Note: Eligibility for benefits may vary by location. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr St.-David