Pre-Litigation Case Investigator

Witherite Law Group (WLG) is a personal injury law firm specializing in motor vehicle accidents. Our vision is to improve the life of each person we serve. Whether it is for our employees, our clients, or our community, WLG puts people first, provides unmatched expertise, and displays integrity in every situation. Our attorneys and staff are committed to helping injured clients get the care and service they deserve. We take care of the complex legal work so that our clients can focus on recovery and getting their lives back. We are determined to help our clients get the settlement they deserve, and we will be by our client’s side every step of the way. This firm is a Top 100 Places to Work recipient and a National Top Workplace honoree. We are proud of these achievements and honored to be among this prestigious list of companies. Our culture is special. But you can’t just take our word for it...apply today and join the WLG family. Position Summary: The primary responsibility of the Pre-Litigation Case Investigator is to discover the negligence of drivers, companies, and other leading factors, by conducting social media and background research in the investigations of personal injury claims. The Case Investigator will conduct key database and internet searches utilizing best practices abiding by company policies and procedures. Key Responsibilities:Quickly and correctly identify all parties involved in personal injury cases and their contact information. Perform investigative research on a number of company and business websites, federal, state and local government websites and safety regulatory websites. Perform investigative research on a variety of social media platforms including Facebook, Instagram, Twitter, LinkedIn, and others. Read, analyze, and distill large amounts of information from all sources and apply it to an investigation. Provide in-depth reports on background data and social media findings. Identify and notify all potential insurance carriers of the claim on behalf of our clients. Generate and mail letters of representation/correspondence to parties involved as required. Communicate with management and attorneys regarding investigative findings. Maintain strict confidentiality regarding subjects under investigation. Perform other duties as assigned. Qualifications:High school diploma or GED Bachelor’s degree in criminal justice or any related field, a plusA minimum of 2 years of relevant experience preferredExcellent organizational and research skills Excellent critical thinking skills including a passion for finding links and correlation of potential negligence.Outstanding attention to detail Ability to maintain a high degree of discretion in dealing with confidential informationProficient in Microsoft Office (Word, Outlook, Excel) and Filevine (preferred)Excellent verbal and written communication skillsPhysical Requirements: Office environment with normal business hours necessary to satisfactorily perform job functions. Stationary Position – Must be able to remain in a stationary position up to 50% of the time. Move or Traverse – This position needs to occasionally move about inside the office to access file cabinets, meeting rooms, office machinery, etc. May occasionally ascends/descends the stairs to get to other floors, cafeteria and parking area.Dexterity – constantly operates a computer and other office machinery such as a copy machine/printer. Move, Transport, Position, Put, Install, Remove - Occasionally moves supplies weighing up to 10 pounds for various presentation and event needs. Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information - The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess - The ability to observe details at close range (within a few feet of the observer).Benefits and Perks:Medical, dental, visionCompany paid Life and AD&D InsuranceCompany Paid STD (with no waiting period) and LTD InsuranceOption to purchase additional Life and AD&D InsuranceVoluntary Critical Illness, Accident, and Hospital Indemnity Coverage401(k) with company contributionsPaid Time Off10 Company Holidays Tuition ReimbursementPlease note that this job description is intended to outline the primary duties of the role and is not intended to be an exhaustive list. The job description is subject to change with or without prior notice, and that a reasonable accommodation may be requested to perform the essential functions of the job. WLG and its affiliated companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.WLG and its affiliated companies participate in E-Verify. For additional information please review the E-Verify Participation Poster and Right to Work Poster from the Department of Homeland Security.