Billing Administrator

Company Description WAMC Northeast Public Radio is a regional public media organization serving communities across New York and New England with news, information, and cultural programming. The station is known for its commitment to high-quality journalism, thoughtful storytelling, and community engagement. WAMC operates multiple broadcast signals and digital platforms, offering audiences in-depth coverage of local, national, and international issues. Team members contribute to a mission-driven environment that values accuracy, integrity, and public service. Role Description The Billing Administrator is a full-time, on-site role based in Albany, NY, responsible for managing the full billing cycle for underwriting, sponsorships, and other revenue streams. Supports the financial and administrative operations of WAMC’s Underwriting department through billing administration, accounts receivable management, financial reporting, and cross-functional coordination with business office staff, account executives, and external clients. Responsibilities & Duties Manage the full monthly billing cycle for underwriting accounts, ensuring timely, accurate invoicing and payment processing. Primary point of contact for business clients and Account Executives, providing guidance on billing procedures, payment status, account discrepancies, and policy interpretation. Investigate, troubleshoot, and resolve billing and accounts receivable issues by collaborating with sales and office staff, clients, and business office. Prepare and maintain accounts receivable reports, aging reports, payment tracking, and other financial documentation to support the Controller’s reporting and decision making. Track receivables and manage overdue accounts per collections procedures, communicating with clients in a way that preserves the business relationship. Track underwriting sales activity and maintain commission and bonus reporting spreadsheets with a high level of accuracy. Support financial reporting, reconciliation, audits, and month-end processes through detailed documentation and data verification. Collaborate with Controller and business office to identify, investigate, and resolve accounting discrepancies and process improvement opportunities. This role may require additional responsibilities as business needs evolve. Qualifications Strong organizational skills with the ability to manage multiple priorities and meet recurring monthly deadlines. Ability to analyze billing discrepancies, identify solutions, and resolve issues collaboratively across departments. Proficiency with Microsoft Office, including advanced use of Excel for tracking, reporting, and data management. Strong written and verbal communication skills, with experience serving as a primary point of contact for business clients and internal stakeholders. Ability to learn and effectively utilize financial and customer relationship management software, including Marketron, Sage/Fairway, Sharebuilders and DocuSign. Associate’s degree in Business Administration, Accounting, Finance, or a related field preferred; equivalent combination of education and relevant experience considered. Salary range $45 - $50,000 annually. #J-18808-Ljbffr