Power BI Analyst

Position SummaryThe Power BI Analyst supports Detego Health's enterprise business intelligence function, working closely with the Data team to design, build, and maintain dashboards, semantic models, and reporting solutions across claims, eligibility, customer service, financial, network, and care management data. This role serves as the primary backup to the Lead Power BI Analyst, providing continuity of reporting operations, dashboard support, and analytics delivery in the Lead's absence.Success in this role requires solid Power BI development skills, a working knowledge of healthcare and TPA data and operations (claims, eligibility, benefits administration), and, above all, resourcefulness — the drive to independently research answers, troubleshoot unfamiliar problems, and work through complex or ambiguous data issues until they are resolved.Essential Duties and ResponsibilitiesPower BI Development & Support• Design, build, and maintain Power BI dashboards, reports, and scorecards under the direction of the Lead Power BI Analyst.• Develop and modify DAX measures, Power Query transformations, and semantic model elements.• Monitor scheduled refreshes, gateways, and report performance; troubleshoot and resolve data or refresh failures.• Serve as the primary backup to the Lead Power BI Analyst, maintaining continuity of reporting operations, dashboard availability, and stakeholder support when the Lead is unavailable.Data Management & Analytics• Analyze claims, eligibility, customer service, financial, utilization, and operational data to support business questions.• Validate data accuracy and investigate discrepancies across source systems and reports.• Support the development of KPI scorecards and recurring reporting packages.• Assist in identifying opportunities to automate manual or repetitive reporting processes.Problem Solving & Research• Independently research and work through unfamiliar technical or data issues rather than waiting for direction, using available documentation, community resources, and testing to find answers.• Break down large, ambiguous, or multi-layered problems into manageable pieces and see them through to resolution.• Escalate appropriately, but only after taking a genuine first pass at diagnosing the issue.• Document solutions and workarounds to build institutional knowledge and reduce repeat troubleshooting.Collaboration & Communication• Partner with the broader data team, Information Systems, and business stakeholders (claims, customer service, finance, operations) to gather requirements and deliver reporting solutions.• Communicate technical findings and data insights clearly to non-technical audiences.• Participate in user training and support adoption of self-service reporting tools.Employee Acknowledgment and DisclaimerI acknowledge that I have received, reviewed, and understand this Job Description. I understand that this document is intended to describe the general nature, essential functions, responsibilities, qualifications, and expectations of the position.I recognize that this Job Description is not intended to be a comprehensive list of all duties, responsibilities, or qualifications associated with the role. The Company reserves the right to modify, assign, or remove job duties and responsibilities at any time to meet business needs.I understand that this Job Description does not constitute a contract of employment, express or implied, and does not alter the at-will nature of my employment. Employment may be terminated by either the employee or the Company at any time, with or without notice, and with or without cause, subject to applicable law.My signature below acknowledges that I have reviewed and understand the contents of this Job Description and have had the opportunity to ask questions regarding my role and responsibilities.My signature does not certify that I am able to perform every duty listed in this Job Description; rather, it acknowledges my understanding of the position's responsibilities and expectations, which may be performed with or without reasonable accommodation, as applicable.Employee Name: ______________________________________Employee Signature: ___________________________________Date: ________________________________________________Required Education• Bachelor's degree in Information Systems, Computer Science, Data Analytics, Healthcare Administration, Business Administration, Finance, Statistics, or related field, or equivalent professional experience.Required Experience• 3+ years of experience in business intelligence, reporting, or data analysis.• 2+ years of hands-on Power BI development experience (DAX, Power Query, data modeling).• Working knowledge of healthcare data (claims, eligibility, benefits, or healthcare financial data).• Demonstrated ability to research and resolve technical problems with minimal supervision.Preferred Experience• TPA (third-party administrator) or benefits administration experience.• Managed care or health plan data experience.• Microsoft Fabric, Azure Data Factory, Azure SQL, or data lake exposure.• Experience acting as backup or secondary support on a reporting or analytics team. #J-18808-Ljbffr Paycom