Senior Human Resources Business Partner - US

About mSupply TM
mSupply is North America's leading distributor of OEM repair parts and equipment, serving professionals in the appliance, HVAC, plumbing, commercial kitchen and pool/spa industries. Headquartered in St. Louis, MO, mSupply is a multi-billion-dollar enterprise offering an extensive product range, industry expertise and seamless service. With more than 2,000 associates across the U.S. and Canada, mSupply's family of brands delivers with speed, reliability and precision through its branches, distribution centers and extensive fleet of delivery vehicles. Shipped orders reach 93% of U.S. customers via next-day ground delivery and 100% within two days. For more information, visit mSupply.com.

Job Summary

The Senior Human Resources Business Partner (Sr. HRBP) serves as a strategic advisor to leaders and employees across Central Operations HVAC Business Unit, Sales, and Digital Marketing. This role drives workforce planning, talent development, employee engagement, organizational effectiveness, change management, and HR operational excellence.

The Sr. HRBP collaborates closely with senior leadership to align people strategies with business objectives while fostering a high-performing, compliant, and employee-focused culture across multiple locations and regions.

Job Duties & Responsibilities

Strategic Business Partnership

• Collaborate with executive and operational leaders to understand business priorities and translate them into actionable HR strategies.
• Provide guidance on organizational design, workforce planning, succession planning, talent optimization, and team effectiveness initiatives.
• Influence leadership decisions through data-driven insights and strategic recommendations.
• Support transformation initiatives, restructuring efforts, and change management activities.

Employee Relations & Performance Management

• Lead complex employee relations matters, investigations, conflict resolution, and disciplinary actions.
• Coach leaders on performance management, accountability, and employee development.
• Ensure consistent application of company policies, procedures, and employment practices.
• Work closely with legal and compliance teams on sensitive employment matters.

Talent Management & Workforce Planning

• Support workforce planning initiatives for critical and leadership roles.
• Collaborate with Talent Acquisition on hiring strategies and workforce planning initiatives.
• Drive succession planning and leadership development initiatives.
• Identify workforce capability gaps and implement development solutions.
• Collaborate with Learning & Development to support employee growth and career progression.

Employee Engagement & Culture

• Lead initiatives that enhance employee experience, retention, and workplace culture.
• Analyze employee feedback, turnover trends, and engagement data to identify improvement opportunities.
• Champion diversity, equity, inclusion, and belonging initiatives.
• Foster strong communication and collaboration between employees and leadership.

HR Operations & Compliance

• Ensure compliance with federal, state, and local employment laws and regulations.
• Maintain current knowledge of labor laws, HR best practices, and industry trends.
• Collaborate with Total Rewards, Learning & Development, HR Operations, Payroll, HRIS, and Talent Acquisition teams.
• Support policy development and process improvement initiatives across the organization.

Metrics & Analytics

• Analyze workforce metrics including turnover, retention, engagement, absenteeism, and productivity trends.
• Develop reports and present recommendations to leadership.
• Utilize workforce analytics to support informed business decisions.

Scope & Organizational Support

• Supports leaders and employees across the Central Operations HVAC Business Unit, Sales, and Digital Marketing.
• Works closely with senior leaders and managers across multiple functions.

Qualifications

Education

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or related field required.

Experience

• 10+ years of progressive HR experience or strategic HR leadership role.
• Experience supporting large, multi-site, or distributed workforces.
• Strong background in employee relations, organizational development, and change management.
• Experience in manufacturing, distribution, logistics, retail, or multi-location environments preferred.

Certifications

Preferred:

• SHRM-SCP
• SPHR

Knowledge, Skills & Abilities

• Strong strategic thinking and business acumen.
• Excellent interpersonal, communication, and influencing skills.
• Ability to build credibility and trusted relationships at all organizational levels.
• Strong conflict resolution and investigative skills.
• Knowledge of employment law and HR compliance requirements.
• Strong analytical and problem-solving capabilities.
• Experience utilizing AI tools and technology to enhance HR processes, workforce analytics, employee experience, and operational efficiency.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with HRIS platforms, AI-enabled HR technologies, and Microsoft Office applications.

What We Offer :
We prioritize your well-being from day one with a comprehensive benefits package that includes:

• Medical, dental, vision, and prescription coverage effective immediately
• 401(k) plan with company contributions
• Life insurance and short-term disability coverage
• HSA/FSA options and an Employee Assistance Program (EAP)
• Paid time off, including vacation, holidays, and personal days
• Weekly pay, employee discounts, and more

Equal Employment Opportunity & Pre-Employment Requirements

mSupply is an Equal Opportunity Employer. We make employment decisions without regard to sex, age, race, color, creed, religion, national origin, citizenship or immigration status, sexual orientation, gender identity or expression, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law.


We are committed to providing reasonable accommodations for qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with applicable law. To request a reasonable accommodation, please contact View email address on click.appcast.io.


Final offers of employment may be contingent upon completion of job-related pre-employment checks and screenings permitted by law for the position. For roles that require operation of a company vehicle, a Motor Vehicle Record (MVR) check may also be conducted to determine insurability. This employer participates in E-Verify to confirm employment eligibility in the United States.


#mSupply