Product Manager, Card on File Tokenization (Localization)
Full-time
Mastercard
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary
Our Purpose
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Role Overview
The Product Manager, Secure Card On File Tokenization (Localization), role will be responsible for managing Secure card on file tokenization related product initiatives including owning epics end to end, documentation, developer content, and customer enablement materials.
This individual will work across Product, Engineering, Architecture, Regional Teams, Customer Delivery, and external partners to translate business requirements into clear technical documentation and scalable product capabilities. Primary Responsibilities
Localization Product Ownership
• Support product strategy and roadmap execution for Secure Card on File Tokenization initiatives, with a focus on localization.
• Partner with Product Managers and Engineering teams to define, document, and refine platform requirements.
• Translate customer, regional, and internal stakeholder feedback into actionable product enhancements.
Technical Documentation & Developer Experience
• Serve as the primary author and owner of developer documentation.
• Create and help maintain Developer Zone content, integration guides, API documentation, FAQs, implementation playbooks, onboarding materials, and technical reference guides.
• Ensure all documentation remains accurate, consistent, and aligned with platform capabilities and roadmap priorities.
Subject Matter Expertise
• Act as the regional subject matter expert for card on file tokenization localization for internal and external stakeholders.
• Support Product Operations, Customer Delivery, and other partner teams on functionality and requirements.
• Support strategic customer engagements by representing Secure Card on File tokenization capabilities and future product direction.
Requirements & Business Analysis
• Gather, analyze, and synthesize business, technical, and regulatory requirements from global stakeholders.
• Collaborate with cross-functional teams to assess feasibility, dependencies, and implementation impacts.
• Produce high-quality requirement artifacts that enable efficient execution across Product and Engineering teams.
• Support prioritization discussions by evaluating customer needs, business objectives, and technical constraints.
Cross-Regional Coordination
• Partner with global teams to support deployments and adoption initiatives.
• Drive alignment between global product strategy and regional market requirements.
• Facilitate communication between stakeholders, engineering teams, and business partners to ensure successful execution of initiatives.
• Maintain awareness of regional market needs and identify opportunities for future platform enhancements. All About You
• Strong technical writing and documentation skills, with the ability to create clear content for both business and technical audiences.
• Proven ability to transform complex technical concepts into concise, developer-friendly documentation.
• Strong requirements gathering and business analysis skills.
• Ability to collaborate effectively across Product, Engineering, Architecture, and Customer-facing organizations.
• Exceptional written and verbal communication skills.
• Strong organizational skills with a high attention to detail.
• Comfortable operating in a fast-paced environment with multiple stakeholders and competing priorities.
• Self-starter with an ownership mindset and passion for driving adoption of complex technical products.
Experiences that are a plus:
• Product management experience in digital payments, tokenization, or a similar API product
• Experience working with issuers, merchants, acquirers or PSPs We understand that you may not have all the criteria on this list. If you believe you have relevant experience and the capability to fulfill this role, we strongly encourage you to apply. Corporate Security Responsibility
Product Manager, Card on File Tokenization (Localization)
Job Description Summary
OverviewOur Purpose
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Role Overview
The Product Manager, Secure Card On File Tokenization (Localization), role will be responsible for managing Secure card on file tokenization related product initiatives including owning epics end to end, documentation, developer content, and customer enablement materials.
This individual will work across Product, Engineering, Architecture, Regional Teams, Customer Delivery, and external partners to translate business requirements into clear technical documentation and scalable product capabilities. Primary Responsibilities
Localization Product Ownership
• Support product strategy and roadmap execution for Secure Card on File Tokenization initiatives, with a focus on localization.
• Partner with Product Managers and Engineering teams to define, document, and refine platform requirements.
• Translate customer, regional, and internal stakeholder feedback into actionable product enhancements.
Technical Documentation & Developer Experience
• Serve as the primary author and owner of developer documentation.
• Create and help maintain Developer Zone content, integration guides, API documentation, FAQs, implementation playbooks, onboarding materials, and technical reference guides.
• Ensure all documentation remains accurate, consistent, and aligned with platform capabilities and roadmap priorities.
Subject Matter Expertise
• Act as the regional subject matter expert for card on file tokenization localization for internal and external stakeholders.
• Support Product Operations, Customer Delivery, and other partner teams on functionality and requirements.
• Support strategic customer engagements by representing Secure Card on File tokenization capabilities and future product direction.
Requirements & Business Analysis
• Gather, analyze, and synthesize business, technical, and regulatory requirements from global stakeholders.
• Collaborate with cross-functional teams to assess feasibility, dependencies, and implementation impacts.
• Produce high-quality requirement artifacts that enable efficient execution across Product and Engineering teams.
• Support prioritization discussions by evaluating customer needs, business objectives, and technical constraints.
Cross-Regional Coordination
• Partner with global teams to support deployments and adoption initiatives.
• Drive alignment between global product strategy and regional market requirements.
• Facilitate communication between stakeholders, engineering teams, and business partners to ensure successful execution of initiatives.
• Maintain awareness of regional market needs and identify opportunities for future platform enhancements. All About You
• Strong technical writing and documentation skills, with the ability to create clear content for both business and technical audiences.
• Proven ability to transform complex technical concepts into concise, developer-friendly documentation.
• Strong requirements gathering and business analysis skills.
• Ability to collaborate effectively across Product, Engineering, Architecture, and Customer-facing organizations.
• Exceptional written and verbal communication skills.
• Strong organizational skills with a high attention to detail.
• Comfortable operating in a fast-paced environment with multiple stakeholders and competing priorities.
• Self-starter with an ownership mindset and passion for driving adoption of complex technical products.
Experiences that are a plus:
• Product management experience in digital payments, tokenization, or a similar API product
• Experience working with issuers, merchants, acquirers or PSPs We understand that you may not have all the criteria on this list. If you believe you have relevant experience and the capability to fulfill this role, we strongly encourage you to apply. Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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