Business Development Specialist

Job Description

Job Description

Come join our family!  If you are interested in truly making a difference in a collaborative and rewarding work setting with a culture of respect, accountability, appreciation, and loyalty, Microbac might be the right place for you!

We offer a positive working environment with engaged and supportive leadership teams along with competitive pay and benefits including medical, dental, vision, life insurance, disability, generous paid time off including vacation, holidays and flextime, a wellness program, referral bonus, tuition reimbursement and more!  

ABOUT MICROBAC

Microbac Laboratories, Inc. is a premier commercial laboratory testing firm that partners with clients nationwide, offering laboratory solutions to life science, food and nutrition, and environmental industries and serves our clients with the utmost expertise and respect for their market requirements, constraints, and challenges. We embody a company-wide commitment to exceptional customer experience, which has been refined by over 50 years of trusted, analytical and measurement experience.

As a privately held third-party testing company, Microbac operates with a commitment to our workforce, safety, quality, and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and nutrition and life science markets.

JOB SUMMARY

Under the general direction of the Director of Sales, the Business Development Specialist will play a fundamental role in achieving revenue growth objectives by sourcing new sales opportunities through inbound lead follow-up and generating new leads for their location and satellite laboratories. The Business Development Specialist is responsible for prospecting, capturing new clients and sales to drive an increase in revenue. The Business Development Specialist must demonstrate excellent interpersonal and customer service skills, as well as strong organizational and follow-up skills. 

This is a hybrid position that combines remote work with on-site work at the Wilson and Fayetteville laboratories, with travel between locations as needed. Preferred candidate to be based in the Fayetteville, Raleigh, Wilson, or surrounding areas.

• Prospecting and capturing new clients by sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Cultivate strong, collaborative relationships with clients, helping them to achieve their business goals through services Microbac offers
• Develop and execute business plans resulting in the growth in sales revenue
• Maintain up to date knowledge and understanding of industry trends, conditions, regulatory requirements, and competitors’ pricing, and other factors that may influence customers in order to present them with honest and accurate value propositions that favor utilizing our services
• Collaborate closely with members of the sales team and laboratory technical staff to understand current and future service offerings and capabilities
• Increase sales revenue through the development and execution of business/sales plans
• Establish a positive rapport with clients and collaborate closely with them to understand their needs
• Collaborate with internal Customer Relationship team, ensuring the needs of our clients are being met 
• Develop and maintain thorough understanding of the assigned territory and industry
• Leverage knowledge of clients, industry trends, and changes to proactively anticipate and address the needs of clients
• Collaborate with technical and marketing teams to create marketing materials and presentations targeted to specific industries and clients
• Utilize Salesforce or other CRM software to identify, connect, and document sales activity with clients.
• Manage personal work expenses effectively and within budget
• Travel efficiently and safely throughout assigned region
• Commission opportunities are available for this role
• Perform administrative duties, such as preparing sales reports and quotes, maintaining sales records, etc.
• Maintain current and complete files on all clients and client contacts
• Maintain an elevated level of client contact

Minimum Qualifications:

• Bachelor’s degree in Marketing, Sales, Food Science, Microbiology or related field
• Master's degree preferred
• Minimum 3 or more years of related technical sales and marketing experience required
• Must have strategic planning and execution experience – knowledge of contracting, negotiating, and change management
• Excellent communication and presentation skills and abilities 
• Confidence leading meetings and negotiations
• Ability to understand and align the needs of others with company services and present compelling value propositions 
• Residence within the communicated territory/region or willingness to relocate
• General understanding of the targeted industry
• Acceptable driving record

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements:  

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools; talk or hear. The employee is occasionally required to stand, walk, and sit.
• The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include color vision and depth perception.

Working Conditions: