Clinical Deployment Consultant (Mid-America)

We Are The People Who Give Possibilities Purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Overall responsibilities:

The overall responsibilities of the implementation clinical consultant include:

• Demonstrates knowledge and understanding of relevant clinical operations, products, services, and competitive background products.
• Provides clinical leadership to BD customers in the implementation of interoperability and connectivity products.
• Interacts and supports Project Manager to ensure timely and productive implementations.
• Collaborates with hospital clinicians and EMR vendor to facilitate clinical workflows and participate in the development of policies and procedures.
• Reviews and facilitates customer awareness of common HL7 error codes.
• Escalates issues to clinical and technical SME when appropriate.
• Provides follow up to customers, according to department guidelines/criteria, for the purpose of system assessment, customer satisfaction, problem solving, and evaluation of the BD product/solutions.
• Develops recommendations to assure that customers experience the full benefit and capabilities of solutions implemented.
• Ability to function in a highly regulated industry.

Skills, duties and tasks particular to the job:

• Facilitation of conference calls and customer meetings for BD Infusion product implementations.
• Establish rapport with customers that is conducive to long term business relationships.
• Provide team support and product information on Infusion products as assigned by manager.
• Supports mentoring of team members to ensure product and process competency.
• Must possess leadership skills to manage customer teams, negotiate effectively, gain consensus within teams and deliver concise and consistent communication.
• Guides the review of customer site assessment and facilitates project design and implementation of Infusion products and technologies.
• Provides feedback to Business Operations and Field Trainer’s for continuous improvement of implementation methodology, tools, and services.

Technical:

• Demonstrates knowledge of clinical workflow processes,
• Ability to interact and guide diverse cross-functional teams to achieve desired outcome.
• Demonstrates knowledge of established Infusion product implementation methodologies and tools or equivalent industry standards.
• Must be detail oriented and able to coordinate complex projects consistent with established company and customer objectives.
• Demonstrates critical thinking and ability to aid customers in improving current business/practice operations including standardization across hospital systems.
• Demonstrates problem solving, troubleshooting and system consultation as it relates to clinical workflow and best practice considerations.
• Install and support BD Infusion hardware and software solutions.
• Influences customer acceptance and utilization of BD Infusion products and services.

Qualifications:

• Current Nursing Degree required
• 4-6 years of experience in related field
• Acute care hospital experience required preferably with nursing informatics or leadership experience; Pediatric, NICU, and Oncology experience highly desired.
• Driving requirements dictate that the candidate possess and maintain a valid driver license and be at least 21 years old.
• Home based position with travel. Travel may range from 75 - 100%, overnight travel. Position requires flexible working hours, including some nights and weekends. Ability to work independently from home office.
• Must be able to lift a minimum of 40 lbs. This position may involve pushing, pulling, stooping, bending, and lifting.
• Upon hire, must provide proof of, and maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites in order to perform essential job functions. Proofs must include: Hepatitis B, Influenza (current year), MMR (mumps, measles, rubella), Varicella (chicken pox) Annual TB/PPD (skin test), Tetanus/Diphtheria/Pertussis, Covid-19.
• Must meet vendor credential requirements for assigned customer sites.

Preferred:

• Acute care hospital experience required preferably with nursing informatics or leadership experience; Pediatric, NICU, and Oncology experience highly desired.
• Specific knowledge of BD business a plus.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you'll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Primary Work Location

USA CA - San Diego Bldg A&B

Additional Locations

USA MO - St Louis

Work Shift

At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."

Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.

Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

Salary Range Information

$91,500.00 - $146,300.00 USD Annual