Phlebotomist

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Under the supervision of the Laboratory Medical Director, Director of Laboratory Services and Lead CLA performs patient phlebotomy, laboratory assistance and other duties as needed.

Major Responsibilities:

• Responsible for inpatient phlebotomy for all inpatient units.
• Responsible for outpatient phlebotomy of all ages: neonatal, pediatric and adult.
• Responsible for order entry of laboratory tests including Meditech, Metricom and any other application as needed.
• Generates ABN's and provides instruction for patients.
• Enters patient testing into Meditech, validates order completeness, generates bar code labels
• Adds specimen label to patient requisition to aid coding and billing process.
• Provides outpatients with information and instructional materials relating to their procedure and test.
• Proficient in skin puncture (finger-stick) collection techniques.
• Prepares pathology and cytology specimens for dispatch to UMASS Pathology: verifies order/specimen accuracy, logs manifest, communicates STATs with courier service.
• Properly labels tubes and containers as outlined in Specimen Collection manual.
• Assisting in the lab: receiving and centrifuging specimens.
• Performs H. Pylori breath testing including patient preparation and specimen collection.
• Assists lab techs by performing Rapid Strep testing and resulting as needed.
• Assists lab techs by performing Occult blood testing and resulting as needed.
• Assists lab techs by performing Urine pregnancy testing and resulting as needed.
• Assists lab manager by performing glucometer surveys and meter downloading as needed.
• Occasional off-site phlebotomy performed for Medwork's clients.
• Responsible for generating a variety of Laboratory Reports and delivering to appropriate locations.
• Responsible for answering all phone calls coming into the Laboratory including calls from the general public and calls from nursing and other clinical areas.
• Communicates with outpatients: provides them with directions to and from testing areas and any other assistance they may need.
• Performs other related duties as required: generating and faxing reports to doctor's offices.
• Responsible for tracking and ordering phlebotomy supplies.
• Performs clerical functions in the Laboratory using established procedures and guidelines.
• Reviews Safety, Infection Control, Human Resources and OSHA policies and appropriate Laboratory Manuals on an annual basis.

Position Qualifications:

License/Certification/Education: Required:

• High School Diploma.
• Must meet the regulations 105 CMR 180.180 or a graduate from a certified program in phlebotomy.
• Up to six months of on the job phlebotomy training.

Preferred:

• Phlebotomy certification preferred.

Experience/Skills: Preferred:

• Previous experience with hospital order entry systems preferred.
• Computer knowledge and experience preferred.
• One year of experience working in a Hospital setting preferred.
• OR equivalent combination of above

Performs EKG testing training and competency provided. Caregiver trained appropriately on EKG device and procedure.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at View email address on click.appcast.io. We will make every effort to respond to your request for disability assistance as soon as possible.