IT Technical Specialist

Burnett Specialists

IT Technical Specialist Houston, TX | 100% On-SiteWe are looking for a hands-on IT Technical Specialist to provide Tier 1 support and serve as the primary on-site IT resource for multi-site operations. This role is a great fit for someone who enjoys troubleshooting, working directly with users, and taking ownership of technical issues while collaborating with an IT team.Responsibilities:Support Windows PCs, Macs, using Microsoft 365, maintaining printers, and mobile devices.Manage help desk requests through a ticketing system.Configure and deploy new computers and equipment.Handle user onboarding, access changes, and offboarding.Troubleshoot basic network, switch, and Wi-Fi issues.Support ERP and legacy business applications.Maintain IT documentation and escalate complex issues as needed.Requirements:Associates Information Systems/Computer Science degree required.Windows desktop and remote-user support experience.Microsoft 365 and Entra ID administration experience.Basic networking and Wi-Fi troubleshooting skills.Strong customer-service, communication, and problem-solving skills.ERP, Intune, PowerShell, Network+, ITIL, or manufacturing environment experience is a plus.On-site in Houston with up to 15% travel in domestic US. HOUWD51

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Vacancy posted 5 days ago

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