Program Manager

Program Manager page is loaded## Program Managerlocations: Indiana - Carmeltime type: Full timeposted on: Posted Yesterdayjob requisition id: 2026-289# **Strategic Programs Manager – Enterprise Initiatives****Location:** Carmel, IN (Hybrid – minimum 3 days in office; 5 preferred)# **About WorldTrips**WorldTrips, a member of Tokio Marine HCC, is a leading provider of travel medical and specialty insurance solutions. We operate in a dynamic, fast-growing environment where collaboration, innovation, and disciplined execution are critical to success.# **Role Overview**WorldTrips is seeking a Strategic Programs Manager to lead high-impact, enterprise-wide initiatives that support growth, operational excellence, and risk management across the business.This role serves as a central driver across the organization — ensuring alignment, improving processes, and delivering strategic initiatives with clarity, discipline, and measurable results. You will work closely with senior leadership to translate strategy into execution across a complex, cross-functional insurance environment.# **Key Responsibilities*** Lead and manage a portfolio of strategic, cross-functional initiatives aligned to business priorities* Drive execution across teams including Underwriting, Claims, Operations, Customer Service, Sales, and Technology* Establish and maintain program governance, prioritization, and reporting frameworks* Partner with senior leadership to align initiatives with strategic goals and operational capacity* Identify risks, dependencies, and operational gaps, and drive proactive solutions* Improve processes and workflows across the organization using Lean, Six Sigma, or similar methodologies* Develop clear executive reporting, dashboards, and communications to track progress and outcomes* Facilitate cross-functional alignment, ensuring accountability without direct authority* Define and track KPIs tied to initiative success and operational performance* Promote a culture of structure, accountability, and continuous improvement# **What You Bring**### **Experience*** 5+ years of experience in program management, project management, or operational leadership* Proven success leading complex, cross-functional initiatives* Experience in insurance, healthcare, or similarly regulated industries* **Travel medical insurance experience strongly preferred*** Background working in both structured (large company) and evolving (growth-stage) environments is a plus### **Skills & Capabilities*** Strong program and portfolio management expertise, including governance and executive reporting* Demonstrated experience in process improvement, operational excellence, or business transformation* Ability to influence and align stakeholders across multiple functions and levels* Excellent communication skills with the ability to distill complex topics into clear insights* High degree of ownership, accountability, and comfort operating in ambiguity### **Preferred Qualifications*** PMP (Project Management Professional)* Lean / Six Sigma certification (Green or Black Belt preferred)* Experience with change management and organizational transformation initiatives# **Why Join WorldTrips*** Direct exposure to executive leadership* High visibility and impact across the organization* Opportunity to shape how strategic work gets executed* Collaborative, entrepreneurial environment with strong growth trajectory# **Equal Opportunity Employer**Tokio Marine HCC is an equal opportunity employer. All qualified applicants will receive consideration without regard to protected characteristics in accordance with applicable laws. #J-18808-Ljbffr WorldTrips