Service Delivery Manager-Network Project Delivery

RESPONSIBILITIES:
Kforce has a client that is seeking a Service Delivery Manager - Network Project Delivery in Plano, TX.

Responsibilities:
* Lead delivery of enterprise network and infrastructure projects across multiple concurrent workstreams
* Oversee project leaders and technical teams, including resource planning, performance, and team development
* Manage portfolio governance, delivery metrics, budgets, risks, dependencies, and escalations
* Serve as a senior customer contact, providing status reporting and managing priorities and expectations
* Coordinate internal teams and external partners to ensure quality, timely, and cost-effective delivery
* Drive operational improvements, standardized delivery practices, and service-model enhancements
* Ensure projects meet applicable security, change, safety, and operational requirements

REQUIREMENTS:
* Bachelor's degree in a technology or engineering discipline, or equivalent experience
* 10+ years of experience in IT infrastructure, networking, project management, or technology service delivery
* 5+ years of leadership experience managing technical delivery teams or project leaders
* Proven experience managing complex project portfolios, resources, budgets, risks, and delivery performance
* Strong knowledge of enterprise networking, including LAN/WAN, wireless, network security, and related technologies
* Strong customer-facing, executive communication, vendor management, and problem-solving skills
* Experience with OT/manufacturing networks, managed services, or continuous-improvement practices preferred
* Relevant certifications such as PMP, ITIL, CCNP/CCIE, or CISSP are a plus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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