Lead Medical Assistant (Full Time)

Overview Schweiger is one of the leading dermatology practices in the country with over 580+ healthcare providers and over 170+ offices in New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, Minnesota, and California. Schweiger provides medical, cosmetic, and surgical dermatology and allergy services with over 2.5 million patient visits annually. Schweiger has been included in the Inc. 5000 Fastest Growing Private Companies in America list for seven consecutive years and has also received Great Place to Work certification. Job Title Lead Medical Assistant – Boca Raton and Ft. Lauderdale Offices Job Summary Full-Time Lead Medical Assistant provides administrative support to Physicians, Physician Assistants, and Medical Assistants/LPNs by way of supervision and staff development to provide a professional and effective medical operation. Previous healthcare experience is required. Dermatology experience is required. Schedule Full time, 30+ hours. Availability Monday through Friday with rotating Saturdays within operating hours of 7am–7pm. Open flexibility to help cover in a team environment is needed. Responsibilities Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to patients and for respective provider. Lead by example, maintain office presence and the highest level of professionalism. Maintain effective and constructive communication with office management to instill company values, vision, and protocols in all associated colleagues and providers. Have a thorough working knowledge of all standard operating protocols and policies that pertain to the clinical department. Have thorough knowledge of all clinical treatments to appropriately care for the patient’s needs. Proficient in pre-care and post-care treatment instructions. Fully understands provider-to-patient flow and anticipates provider’s next steps to the best of their ability. Assist the physician in medical, cosmetic, allergy, and/or laser procedures. Prep exam rooms for all procedures and properly cleans exam rooms after every visit. Assist Office Management in successfully running the day-to-day clinical operations of their respective location by providing supervision and evaluation of day-to-day duties. Ensure that all assigned Medical Assistants/LPNs follow company policies and protocols, such as adherence to opening and closing checklists. On a daily basis, monitor consumables and retail products to maintain adequate stock; place orders as needed via expense protocol for consumables and retail products. Conduct weekly inventory counts and bi-weekly medical supply orders, while considering cost savings and ensuring all medical equipment is properly maintained to avoid shortages, overspending, or waste. Assist provider in recording prescribed treatments, medications, lab requisitions, biopsies, cultures, photos, prescriptions, prior authorizations, and/or procedures within established guidelines. Work with Office Management to audit consumable tracker and laser logs weekly. Audit specimen logbooks and lab trackers for respective location’s providers; ensure books are up to date and followed by all staff. Oversee and ensure all medical forms (written and/or electronic) such as consents, EMR notes, lab results, etc. are organized and submitted accurately and timely. Collaborate with management to implement new protocols and identify training needs; assist with onboarding and continued education for all assigned Medical Support Staff. Work with MAs, LPNs, and MA Floater to ensure refill and prior authorization requests are handled in a timely fashion. Assist office management in supervising and providing coverage for necessary shifts due to staff absence or emergencies. Ensure compliance with CLIA, OSHA, and HIPAA regulations and report incidents to office management as needed. Cross-train to assist in covering the front desk during emergencies, as needed. Perform other duties as assigned by supervisor to support the office. Qualifications 2–3 years of experience in a dermatology/medical environment preferred. Experience using EMR software and patient scheduling systems preferred. Must be computer savvy and familiar with Microsoft Word, Excel, and Outlook. Strong communication, interpersonal, and organizational skills. Excellent patient relations and customer service skills. Professional, reliable, and dedicated employee. Strong critical thinking, problem-resolution skills and ability to multitask. Open availability to work during weekdays and weekends. Compensation and Benefits Hourly pay range: to be determined. Schweiger is an equal opportunity employer and does not discriminate in its hiring processes on race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender identity, disability, genetic information, veteran status, military status, or any other protected status. Additional Information Schweiger does not require vaccination for COVID-19 to be considered for employment; however, some state guidelines may require keeping a record of vaccination status on file. #J-18808-Ljbffr