Branch Manager

Branch ManagerQuipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us.The Branch Manager will be responsible for supervising the efforts of all managers in a single location of a multi-location company, or supervising efforts of several department managers within a single location company. This classification typically has no line work duties within the office, other than those of managing the branch or office activities. Manager will enable an efficient working environment that allows for the effective and efficient operation of day-to-day office tasks. The Manager will drive their branch or office toward achieving company goals.Essential Responsibilities:Have a comprehensive understanding of the following:Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training ProgramsAdvanced Brightree FunctionsProper Intake ProceduresInsurance Verification and EligibilityCMN Requirements and Prior AuthorizationsDocumentation Requirements of the EquipmentPatient's Financial Responsibilities (Deductable, Co-Insurance, Co-Pay, ABN/Upgrade)Difference Between Verbal, Written and WOPD ordersComplaint Resolution ProceduresSupervise staff and daily operational managementEnsure quality/appropriateness of serviceImplements all policies and procedures which pertain to the operations department, in accordance with applicable rules, regulations, and guidelinesAssist with job interviews, job descriptions, job evaluations, orientation programs, and continuing staff education and training and oversees recruitment, evaluation, and selection of personnel to meet specific job descriptionsHelps to establish, implement, and monitor personnel practices relating to working hours, conduct while on the job, salary rates, documentation of events and, when justified, disciplinary action and termination of personnelEnsures that staff personnel and their skills are commensurate with the needs of the patient population, that staff has and maintains competency to perform prescribed services in an appropriate and responsible mannerMaintains adequate number of personnel to accomplish all operations-related tasksEnforce and monitor personnel practices as set forth in the company personnel manualProvide input so that valid revenue forecasts and supporting budgets can be established and maintained and review budget to evaluate performance, make appropriate changes and correct deficiencies. Identify cost saving measures, including facilities, delivery, personnel, etc.Must possess the ability to understand the role of budgetary analysis in the running of the branchAssists in insuring that adequate planning occurs to meet the needs and appropriate response to the financial and personnel related matters of company operationProvides motivational atmosphere for branch/office and lead by exampleIdentifies training needs among staff, and communicates those needs to the company trainer.Provides training, supervision and implementation for all relevant programs and procedures including, but not limited to, HIPAA and compliance obligationsAble to communicate information relating to equipment, its capabilities and able to inform on insurance coverage guidelinesContinually strive to develop your knowledge and skills in all areas of your jobRequirements:Employment is contingent on:Background investigation (company-wide)Valid driver's license in state of residence with a clean driving recordEducation and/or Experience:Bachelor's Degree in business or related degree; or equivalent combination of education and experience in HME, home health industry or business preferredOne to three years of supervisory experience with a minimum of one-year prior supervisory experienceThree years' experience in home health industrySkills, Knowledge and Abilities:Effectively communicate in English; both oral and written, with physicians, location employees and patients to ensure questions and concerns are processed in a timely mannerHelpful, knowledgeable and polite while maintaining a positive attitudeInterpret a variety of instructions in a variety of communication mediumsKnowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME)Knowledge of insurance policies and requirementsKnowledge of medical billing practices and of billing reimbursementMaintain confidentiality and practice discretion and caution when handling sensitive informationMedical terminologyMulti-task along with attention to detailSelf-motivation, organized, time-management and deductive problem solving skillsStrong leadership abilities to organize, plan and delegate properly in accordance with size and services of the locationWork independently and as part of a team