Sterile Processing Vendor Coordinator - Central Supply Full Time

Sterile Processing Vendor Coordinator

Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast.

Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS).

Education

• High School Graduate or Equivalent
• Sterile Processing Certification is preferred.

Experience / Qualifications

• 3-5 years of SPD experience.
• National certification required: Sterile Processing, CRCST - Certified Registered Central Service Technician or CST - Certified Surgical Technologist
• CIS - Certified Instrument Specialist required or obtained within 1 year of employment.
• Must have experience with Microsoft Office applications and SPD instrument tracking systems (CensiTrac and CaseCheck preferred).

Position Summary

The Sterile Processing Vendor Coordinator will work under the direction of the Sterile Processing Director. The Vendor Coordinator will thrive in a fast-paced, detail-driven environment where accuracy and communication go hand-in-hand. This is a highly visible role at the center of sterile processing operations bridging production flow, vendor communication, and tray accuracy.

Responsible to bring deep expertise in loaner and consignment tray management with a strong sense of organization, and the confidence to collaborate with vendors, technicians, and leadership alike. This position is proactive, detail-oriented, and driven by the satisfaction of keeping every tray, every cycle, and every process running flawlessly.

Responsibilities include:

Loaner & Consignment Tray Coordination

• Serve as the point person for managing all incoming and outgoing loaner and consignment trays.
• Verify accuracy, completeness, and integrity of tray contents before and after sterilization.
• Coordinate directly with vendors, clinical partners, and internal SPD teams to ensure all instruments arrive on time, processed correctly, and ready for use.
• Track and document tray movement through the full sterilization and return cycle.

Production & Workflow Oversight

• Oversee daily production flow in coordination with SPD leadership, ensuring workloads are prioritized and balanced for maximum efficiency.
• Identify potential delays, discrepancies, or bottlenecks and take proactive steps to resolve them.
• Maintain open communication with technicians and leadership to align production goals with operational realities.
• May provide guidance or day-to-day oversight to Production Technicians as the team grows, helping establish standards for performance, communication, and accountability.

Communication & Relationship Management

• Act as a liaison between vendors, clinical teams, and SPD staff to ensure clarity, accountability, and trust.
• Maintain regular communication with vendors regarding tray status, delivery schedules, and special requests.
• Maintains effective vendor relationships while enforcing adherence to the 48-hour vendor policy, clearly communicating variances and collaborating on corrective actions when standards are not met.

Data Accuracy & Reporting

• Ensure accurate and timely entry of data into tracking systems, including tray movements, sterilization records, and performance metrics.
• Generate reports for leadership summarizing activity, volume trends, and areas for improvement.
• Uphold documentation standards that support regulatory compliance and operational excellence.

Seamless coordination of all loaner and consignment activity, ensuring every tray is accounted for and ready when needed.

Proactive communication that strengthens relationships with both internal teams and external partners.

Highly organized, data-driven production management that keeps operations running at peak precision.

Continuous improvement through process awareness, accuracy, and accountability.

Performs other duties as assigned.

Team Member Competencies

Establishing Relationships

Builds effective networks, working relationships, and alliances to collaborate effectively within departments and organizations. The Team Member can relate to all kinds of people regardless of background, find topics and common interests that can be used to build rapport with others.

Peer Support

Provides guidance and feedback to help others strengthen knowledge and skills needed to accomplish tasks, solve problems, and perform effectively within the team.

Inspiring and Motivating Others

Foster's commitment and cohesiveness by facilitating cooperation and working as a team within the organization toward goal accomplishments. Work well with others, build consensus, and ensure cooperation to complete tasks and positive workflow.

Demonstrating Emotional Intelligence

Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills.

Acting with Integrity

Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations. Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments. Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments.

Being a Champion for Change and Innovation

Supports people in their efforts to try new things. Things creatively generate novel and valuable ideas and use these ideas to develop new or improved processes. Accepts new ways of doing things and adapts to change.

Communicating Effectively

Speaks and writes clearly, and conveys information in a concise, organized, and logical manner. Is adept at tailoring the message to fit the interests and needs of the audience. Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the department and organization.

Promoting Diversity and Inclusion

Treats all people with dignity and respect. Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics. Challenge's bias and intolerance. Develops all-inclusive groups in the realms of social interaction and communication. Shows respect for the beliefs of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds.

Physical Requirements

This job can be physically demanding at times requiring stooping, sitting, standing, and walking for long periods. The team member will need to frequently assist in lifting patients and heavy equipment. Must be able to work in a stressful environment, work independently, make sound decisions, be detail-oriented, alert, and be self-motivated. Ability to push/pull up to 40lbs, carry and lift to 50lbs.

Threshold Requirements

• These threshold requirements are required and completed on a yearly basis.
• Annual Joint Commission mandatory education requirements, in-service, and health requirements including attendance at new employee orientation.
• TB/PPD Surveillance Program
• Maintenance of required professional licensing and/or certification(s).

This is not necessarily an extensive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change. I have reviewed these job requirements and verified that I can perform all essential functions of this position.