Client Service Representative

Job Description

Job Description

Client Service Representative – Saratoga / Clifton Park

Cornerstone Veterinary Hospital

Date posted: October 16, 2026

Location: Clifton Park & Saratoga Springs, NY — this position works at both Cornerstone locations

Pay: $16.00 – $22.00 per hour

Job Type: Full-time

Experience Level: At least 1 year of customer service experience required; veterinary receptionist or front desk experience a plus.

About the Role

Are you committed to delivering high-quality medicine? Do you want to ignite your career working with an AAHA-accredited and Fear Free Certified practice? Cornerstone Veterinary Hospital is hiring a Client Service Representative (Veterinary Receptionist) to be the welcoming first point of contact for our clients and patients. This position works at both of our locations, Clifton Park and Saratoga Springs, NY, so you'll get to know two great teams and communities. We pride ourselves on improving the client and patient experience every day through exceptional care, unwavering compassion, constant empathy, strong teamwork, and a commitment to quality. If you take pride in having similar values, we may have the perfect opportunity for you.

What You'll Be Doing

•      Greeting clients and patients at the front desk and creating a warm, welcoming first impression

•      Answering phone calls and responding to client email inquiries

•      Handling client check-ins and check-outs

•      Scheduling appointments and entering new client and patient records

•      Monitoring the daily schedule and clinic flow to keep the front desk and exam rooms running smoothly

•      Supporting client communication on treatment plans, invoices, and follow-up care

•      Working at both our Clifton Park and Saratoga Springs locations as scheduled

•      Other front-desk and client service duties as assigned by the Leadership Team

What We're Looking For

•      High School Diploma or equivalent required

•      At least 1 year of experience in a customer service role required

•      Available to work 5 days a week, including two evening shifts and a rotating Saturday

•      Willingness to work at both of our locations (Clifton Park and Saratoga Springs but likely more shifts at the Saratoga location)

•      Highly motivated, with a passion for animals and a genuine drive to provide great customer service

•      Strong interpersonal, written, and verbal communication skills

What's In It for You

•      Competitive hourly wages ($16.00–$22.00/hr)

•      Health and Dental Insurance — 50% employer covered

•      Vision insurance

•      Health savings account & flexible spending plans

•      Paid Time Off, including holidays

•      401(k) with company match

•      Eligibility for Profit Sharing

•      529 college savings plans

•      Employee assistance program

•      Employee discount & pet care discounts

How to Apply

Ready to grow your career at a practice that values compassion and teamwork? Apply today through this posting.

Work Location: In person, at both our Clifton Park and Saratoga Springs, NY locations

Cornerstone is a full-service veterinary hospital with locations in Clifotn Park & Saratoga NY, dedicated to providing compassionate, high-quality care for pets and the people who love them.

We believe great care starts with a great team. Our staff works closely together to create a welcoming, supportive environment where every client feels heard and every pet is treated like family. We value kindness, clear communication, and a commitment to doing things the right way.

At Cornerstone, you’ll find a workplace that invests in its people through hands-on training, opportunities to grow, and a culture built on teamwork and respect. If you’re looking for meaningful work alongside people who care, we’d love to meet you.

Company Description

Cornerstone is a full-service veterinary hospital with locations in Clifotn Park & Saratoga NY, dedicated to providing compassionate, high-quality care for pets and the people who love them. \r\rWe believe great care starts with a great team. Our staff works closely together to create a welcoming, supportive environment where every client feels heard and every pet is treated like family. We value kindness, clear communication, and a commitment to doing things the right way.\r\rAt Cornerstone, you’ll find a workplace that invests in its people through hands-on training, opportunities to grow, and a culture built on teamwork and respect. If you’re looking for meaningful work alongside people who care, we’d love to meet you.