Onsite IT Support Technician
Full-time
Aureate Technologies Inc
Job Description
Job Description
Job Summary
We are seeking an experienced Onsite IT Support Technician to provide hands-on technical support to employees at a manufacturing facility. The role will troubleshoot PC hardware and software, network connectivity, printers, mobile devices, phones, peripherals, and other IT equipment.
The ideal candidate should be customer-focused, proactive, technically strong, and comfortable working independently while coordinating with remote IT support teams and third-party vendors.
Key Responsibilities
- Provide desk-side and onsite IT support for end users and resolve hardware, software, and connectivity issues.
- Troubleshoot PCs, laptops, printers, mobile devices, Cisco phones, peripherals, and other IT equipment .
- Install, configure, deploy, and upgrade computer hardware and software.
- Support user accounts, shared accounts, MFA, Wi-Fi, email, and mobile device setup.
- Troubleshoot and assist with LAN connections, network cabling, and connectivity issues .
- Support IT requirements for factory PCs, production equipment, and newly integrated devices.
- Coordinate with internal IT teams and vendors to resolve complex technical issues.
- Document incidents, troubleshooting steps, resolutions, and potential recurring problems.
- Provide basic technical training and guidance to end users.
- Manage onsite IT inventory, equipment, accessories, and CMDB updates.
- Coordinate shipment and movement of IT equipment between locations.
- Support meeting rooms, collaboration areas, and shared technology spaces.
- Host and coordinate third-party technicians when required.
- Perform regular checks of computer rooms, including temperature, air conditioning, cabling, and equipment functionality.
- Identify and report risks that could impact IT service quality.
- Follow established IT governance, escalation procedures, SOPs, runbooks, and knowledge articles.
Required Qualifications
- Associate Degree or technical school qualification with relevant experience.
- Formal IT qualification or apprenticeship in Information Technology.
- 3–4+ years of professional IT support experience.
- Strong hands-on experience with desktop/desk-side support.
- Experience troubleshooting PC hardware, software, LAN/network connectivity, printers, phones, and peripherals.
- Strong English communication skills.
- Ability to work independently with general supervision.
- Proactive, self-motivated, and solution-oriented approach.
- Strong customer service and communication skills.
- Ability to work effectively with multiple IT teams, vendors, and end users.
Work Environment
- 100% onsite at the facility.
- Frequent interaction with employees and IT teams.
- Requires physical intervention with IT equipment, cabling, peripherals, and devices.
- Must be comfortable working in a fast-paced environment and handling multiple support requests.
Keywords: #ITSupport #OnsiteITSupport #DesktopSupport #DeskSideSupport #TechnicalSupport #HelpDesk #ITTechnician #DesktopTechnician #FieldSupport #HardwareSupport #SoftwareSupport #NetworkSupport #LAN #Cisco #MFA #ActiveDirectory #PrinterSupport #PCSupport #WindowsSupport #CMDB #ITOperations #EndUserSupport #ITServiceDesk
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Onsite IT Support Technician in Mount Pleasant, PA vacancy
- ...Title: Information Technology Professional (IT/CTN/IS) Category / Component:... ...Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence... ...servers, and communication systems that support naval operations; as a Cryptologic...SuggestedApprenticeshipWorldwideShift work
US Navy
Everson, PA1 day ago - ...Position Title: Client Support Duration: 3 Months + (Possible Temp to Perm) Pay Rate: $30 /hr on W2 Location: Greensburg, PA... ...c. How many interviews will be required? 3 total; 2 virtual, 1 onsite visit 9. What is the contract length of this position? 90, extended...SuggestedPermanent employmentContract workTemporary workFor contractorsWork experience placementWork at officeLocal areaRemote workMonday to FridayFlexible hoursNight shift
IntelliPro Group Inc.
Greensburg, PAa month ago - ...Westmoreland County Community College is seeking a Technician/Help Desk to ensure proper computer... ...user help requests. The role involves supporting desktop hardware and software,... ...assistance to college campuses while upholding IT policies and confidentiality. A strong...Suggested
Westmoreland County Community College
Youngwood, PA2 days ago - ...Excellent computer skills, particularly in MS Office. Prior SAP experience is a plus. Language: English (required). Notes: 100% onsite (Office Environment) VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement,...SuggestedContract work
VIVA
Tarrs, PA2 days ago - ...CSD) Vulnerability Management (VM) Disclosure Branch enables the Government to maintain an analytical edge over adversaries and to support vulnerability coordination activities across the United States. The Disclosure Branch has a requirement to develop a vulnerability...SuggestedWork at office
$20 per hour
...Data Center Technician 1 The Data Center Technician 1 builds, wires, tests, and troubleshoots... ...works from engineering documentation, supports production schedules, and contributes to... ...) Workplace Type This is a fully onsite position in Mount Pleasant, PA. Application...Daily paidContract workTemporary work- ...competitive pay based on experience, and the chance to grow within a nationwide network of facilities. Responsibilities include assisting technicians, keeping the shop clean, and helping with disassembly/reassembly of systems. A high school diploma or GED and a valid driver’s...
- ...customers.Position SummaryThe Field Service Technician (FST) is responsible for the safe,... ...within an assigned territory. This role supports USA Compression's field operations by ensuring... ...skills with customer field personnel, onsite vendors, and other employees. This role...Remote workNight shiftWeekend work
Energy Transfer
Connellsville, PA1 day ago - ...customers.Position SummaryThe Field Service Technician (FST) is responsible for the safe,... ...within an assigned territory. This role supports USA Compression's field operations by ensuring... ...skills with customer field personnel, onsite vendors, and other employees. Excellent...Remote workNight shift
Energy Transfer
Greensburg, PA1 day ago - ...one of the largest Freightliner Truck dealers in the United States with 14 locations and 4 body shops. We have over 200 trained technicians, over $7,000,000 in parts inventory and utilize state of the art facilities. Our large size means that we have the resources to provide...Immediate start
$24 per hour
...Desktop Support TechnicianLocation: 800 Cabin Hill Dr, Greensburg, PA 15601Work with onsite team doing computer builds and adhoc software/hardware repairs with minimum 3 years of desktop support experience.Primary day-to-day responsibilities entail creating and resolving...Contract workWork at officeRemote workAA2IT
Greensburg, PA20 hours ago- ...FirstEnergy Utilities, a subsidiary of FirstEnergy Corp. The Business Analyst provides critical analytical, technical, and operational support to the FE PA operations team to identify opportunities for improvement in resource management, finance, reliability, and safety...Work experience placementWork at officeNight shift
- ...Our client has engaged us to establish a Sales Operations support team to triage and resolve issues impacting Pharmaceutical Sales Representatives and their organizations. Requests will be initiated through a ticketing system and the Customer Support Analyst will be expected...
Keen360 Inc
Donegal, PA3 days ago - Tharros is seeking a Senior Software Vulnerability Analyst to lead the analytical core of our vulnerability program. This hands-on role sets risk standards, mentors analysts, and drives automation and AI scaling across the branch. You will perform in-depth vulnerability...
- ...data-driven practices across global WPB operations. You will shape future-state processes, prioritize enhancements, and promote adoption of standard procedures while supporting deployment of business systems from the WPB team’s roadmap. #J-18808-Ljbffr Laveer Engineering
$79.48k - $139.8k
...and reports to the Supervisor or Reporting and Metrics in Program Support within the Construction and Design Services (C&DS) organization.... ...measurement points and values are established.Collaborate with IT, C&DS Systems, Data Governance and business stakeholders to...Contract workWork experience placementH1bWork at officeFirstEnergy
Greensburg, PA4 days ago- DeLallo is seeking a Sales Analyst/Support Specialist to join our growing sales support team. This position requires a strong analytical skillset with prior experience in a data analysis role.Schedule:Monday - Friday: 8:00 AM - 5:00 PM: 100% on siteJob Functions:Build reports...Full timeWork experience placementInternshipWork at officeMonday to Friday
- ...Key Business Objectives Field Service Technician (Retail/3 rd Party AMS) is responsible for... ...relationships, and providing first line support for equipment troubleshooting. USAC employees... ...skills with customer field personnel, onsite vendors, and other employees. Ability...Work experience placementLocal area
- ...meaningful overnight job where you can make a difference and stay busy? Gateway Rehab Center (GRC) is hiring a PRN Treatment Support Technician at our Westmoreland, PA location! Why This Job Is Worth Checking Out! If you like to thrive in a structured environment...ReliefRelocation packageNight shift
- Westinghouse Electric Company is seeking a Shop Tech II for its Quality Inspection team in New Stanton, PA. The role conducts inspections, examinations, and tests to ensure compliance with procedures and industry standards on production lines and materials. The position...
- ...Job Description Job Description Summary The Field Service Technician performs a variety of tasks, including but not limited to, onsite bolting, heat treating and/or field machining. Completes any and all tasks assigned by the Field Supervisor to meet goals of increased...
Taurus Industrial Group
Greensburg, PA5 days ago $83k - $133k
...instruments, consumables, services, and software Provide insight-led recommendations that elevate the customer value proposition Support evaluations, pilot programs, and proof-of-concept initiatives Lead technical validation efforts to demonstrate solution effectiveness...WorldwideShift work$85.2k - $106.5k
...Sr. Business Process AnalystAre you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and...Flexible hoursWestinghouse
New Stanton, PA20 hours ago$25 - $29 per hour
...Public Involvement Specialist Location: Greensburg, PA Onsite Flexibility: Onsite Contract Details: Position Type: Contract... ...public outreach services for a suite of electrical upgrades supporting renewable energy development in New Jersey. This includes...Contract workFor contractorsInternshipWork visaGlobal Technical Talent
Greensburg, PA1 day ago$49.53k - $63.44k
...in being part of an innovative team that supports Westinghouse's mission to provide clean... ...global workplace.About the RoleAs a Shop Technician I you will perform all operations, which... ..., PA. You will support this role 100% onsite.Key ResponsibilitiesMechanically inclinedRead...Flexible hoursWestinghouse
New Stanton, PA20 hours ago- ...About the Role The seasonal Operations Technical Specialist supports the operational readiness of H&R Block's seasonal tax office... ...Identify maintenance or facility issues requiring certified technicians and notify the District Operations Coordinator Install, remove...Part timeWork experience placementSeasonal workWork at officeRelocationFlexible hours
H&R Block
Greensburg, PA20 hours ago - ...driving innovation in electro-mechanical systems. You’ll work on advanced R&D initiatives, tackle real-world engineering challenges, and support the delivery of leading-edge solutions that enable a more sustainable and resilient grid. This is an opportunity to expand your...Full timeWorldwideFlexible hours
- ...Responsibilities Internal Contingencies: Utilizing internal repair technicians to execute paperwork for IQs Utilizing internal assemblers... ...Utilizing existing Manufacturing Engineering technicians for support Identify existing technician to potentially move up to...Work at office
JL4 Staffing
Mount Pleasant, PA3 days ago $58.91k - $76.6k
...in being part of an innovative team that supports Westinghouse's mission to provide clean... ...global workplace. About The Role As a Shop Technician 2 - Product Assurance, you will apply... ...located at New Stanton, PA. You will be 100% onsite. Key Responsibilities Interpret drawings...Flexible hours$30.55 - $36.23 per hour
...Trailer Technician Pay: $30.55-36.23/hr. Shift: ~ Mon-Thu or Tue-Fri from 7am to 5pm Description Cannonball Recruiting is seeking experienced a Trailer Technician for a Trailer Service Department in Manheim, PA. Perform all phases of repairs and modifications...Shift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Onsite IT Support Technician. Be the first to apply!
Related searches