Senior Operations Supervisor

Senior Operations Supervisor

We are seeking an experienced and hands-on Senior Operations Supervisor (SOS) to oversee night-shift operations at our CRDC serving Dallas/Fort Worth International Airport (DFW). The Senior Operations Manager will lead Operations Supervisors and the Logistics Specialist team, drive operational excellence, make critical real-time decisions, and ensure the highest levels of safety, efficiency, and customer service. We're counting on you to effectively manage operations within the receiving and redistribution dock and cultivation of strong ties with vendors and customers. This critical role, you will collaborate with other departments to meet customer KPIs and SLAs and act as a champion of BAL's company values.

Benefits and Perks of joining Bradford's team:

• Employer-paid health insurance
• Annual bonus
• Paid holidays
• 401K Company match
• Professional Development Program
• Opportunities for Career Advancement
• On-site free parking

Requirements for the Senior Operations Manager (SOS):

• Associate's degree or a minimum of 3 years directly related industry (logistics/airport/airline) experience.
• Previous supervisory or leadership experience preferred.
• Proficiency in Microsoft Office (Word, email, databases, Internet); ability to execute action plans; detail-oriented with strong written and oral communication.
• Valid driver's license; ability to pass TSA background check and pre-employment drug/alcohol test.
• Ability to travel or relocate if desired.

Responsibilities as the Senior Operations Manager (SOS) will be:

• Provide hands-on leadership to ensure teammates are trained, engaged, and consistently compliant with all BAL, airport, TSA, customer, and regulatory procedures and standards.
• Oversee daily operational execution, including opening and closing procedures, scheduling, and coordination of distribution center activities to ensure all service commitments and performance targets are met.
• Maintain a strong focus on safety, quality, and efficiency by enforcing process controls, monitoring operational performance, and ensuring adherence to established standards and policies.
• Collaborate with vendors, suppliers, airport stakeholders, and internal teams to resolve operational and maintenance issues quickly, minimize disruptions, and optimize overall performance.
• Drive continuous improvement by identifying opportunities to enhance productivity, safety, and cost efficiency while ensuring consistent and fair administration of company policies and procedures.

If you want to grow with an innovative, core values-based company, please contact us for this career opportunity.

*All job offers are contingent upon passing a pre-employment drug screen, airport background check, and clean driving record review.

We are an equal-opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.