Lead Automations Engineer

Lead Automation Engineer

This position will be supporting Canteen, a sector of Compass Group, focused on unattended retail solutions for clients and consumers across the US. The role will primarily be focused on directing and overseeing automation engineering efforts related to deployments of Canteen’s cloud infrastructure, platform, and applications along with automating common operational activities.

The Lead Automation Engineer is responsible for:

• Managing a small team to ensure consistent delivery of operational excellence through automation
• Growth into an increased management role available based on applicant experience and performance
• Functioning as primary liaison between leadership, product teams, and other technical teams across the company
• Providing quality advice and ensuring well-thought through recommendations that build maturity in automating common operational activities
• Assisting in developing, scoping, and defining backlog items that guide the operations team
• Maintaining and prioritizing the cloud operations backlog to ensure work focuses on maximum value that aligns with the department’s needs and strategy
• Adhering to industry best practices and established enterprise standards
• Working within a collaborative team, adhering to Agile best practices, documentation, and knowledge sharing
• Developing and maintaining deployment pipelines in Microsoft Azure DevOps and AWS Systems Manager
• Acting as a subject matter expert that can mentor and guide the development staff in automation practices
• Developing and maintaining operational automation scripts written in PowerShell (or Linux Bash) and orchestrated with AWS Systems Manager
• Providing Access Management to cloud resources and platforms. Demonstrating an understanding of proper user, role, and permission policy access
• Performing Security and Risk Management through proper audit logging, encryption key management, certificate management, and software vulnerability management
• Performing Resource and Platform Management by leveraging automation to provision (or reclaim) cloud resources
• Performing Event Management through proper monitoring, logging, and alerting. Ensuring solutions are resilient and require minimal support overhead
• Performing Change and Release Management process that adhere to corporate practices. Assisting in developing and implementing proper environment strategy for all solutions or projects
• Performing Problem and Incident Management in coordination with product teams to address issues when they arise, perform root case analysis, and implement corrective actions to mitigate future occurrences
• Performing Cost Management analysis on a regular basis to ensure efficiency and identify anomalies with provisioned resources

Qualifications:

Bachelor’s degree required. 3+ years of experience in programming, automation, or similar role and the following qualifications:

• Extensive experience writing and understanding Python, PowerShell, and/or Bash scripting languages (preferably PowerShell)
• Extensive experience working with CI/CD pipelines (preferably Microsoft Azure DevOps)
• Experience working with orchestration toolsets (preferably AWS Systems Manager)
• Experience writing YAML scripts for AWS Cloud Formations (desired, but not required)
• Working knowledge of ITIL 4.0 Foundations (desired, but not required)
• Experience working in a formal Software Development Lifecycle (SDLC) environment
• Experience working in an Agile / Scrum environment
• Experience with basic project management skills
• The ability to work independently and in a team environment
• Creative problem-solving skills
• Managing conflicting priorities
• Committed and enthusiastic approach to supporting business customers
• Excellent written and verbal communication skills