STAFF ASSISTANT

Staff Assistant - 60024706

Organized professional individual with a background in clerical and administrative support duties. Provides clerical support for Family Safety Units. This employee functions on an independent level while performing a variety of duties, which require initiative and sound judgement.

Minimum Requirements: 2 years of secretarial or clerical work experience. College education from an accredited institution or vocational/technical training can substitute at the rate of 30 semester, 45 quarter or 720 classroom hours for each year of the required experience. A high school diploma or its equivalent can substitute for one year of the required work experience.

Duties and Responsibilities:

• Assist the Program Administrator, Senior Management Analyst Supervisor, Operations Management, and other administrative support staff.
• Meets the public as receptionist, in person and on the telephone.
• Maintains a current working knowledge of the Department of Children and Families and community resources to screen and route clients and answer questions or complaints.
• Responsible for operating a personal computer and other office equipment utilizing various software programs in the preparation of administrative reports, documents, and correspondence.
• Type and submit personnel forms timely and accurately.
• Responsible for preparing mileage vouchers for Family Safety staff.
• Maintains all files and records of office correspondence, documents, reports, and other materials.
• Monitors supplies and maintains advanced ordering to ensure a constant supply of forms, documents, materials, and supplies.
• Responsible for date stamping and timely distribution of incoming mail.
• Attends all necessary staff meetings and job-related training.
• Performs other related duties as assigned.

Knowledge, Skills, and Abilities:

• Knowledge of office procedures and practices.
• Knowledge of the principles and techniques of effective communication.
• Knowledge of the methods of data collection.
• Knowledge of basic arithmetic.
• Ability to understand and apply applicable rules, regulations, policies, and procedures.
• Ability to deal with the public in a tactful and courteous manner.
• Ability to perform basic arithmetical calculations.
• Ability to work independently.
• Ability to utilize problem-solving techniques.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

Location: Miami, FL, US, 33165