Sales Associate/Customer Service Rep

Job Description

Job Description

Hiring immediately for a retail sales associate/customer service representative in the beauty industry. The Amazing Lash Studio® brand is the industry leader for eyelash extension and eyebrow services with a mission to create lasting beauty and confidence through passion, dedication and excellence so our guests will look and feel AMAZING!

COVID-19 Update:

Following a temporary closure due to COVID-19, our studio is now reopened. With the health and safety of clients and our team members as our top priority, we have implemented new safety protocols and elevated cleaning procedures in accordance with federal and state guidelines for your protection. These include, but are not limited to:

• Client screening questions,
• Temperature checking,
• The use of personal protective equipment (PPE), and
• Strategic scheduling to allow for cleaning between appointments.

Retail Sales Associate / Customer Service Representative Benefits:

• Competitive compensation plan with the potential to make between $9 and $12 per hour depending on the performance.
• Discounts on all retail products.
• Clear career path to grow as a professional.
• Ongoing training.

Retail Sales Associate / Customer Service Representative Responsibilities:

• Promoting and selling Amazing Lash Studio® Membership and retail products to guests.
• Assists Studio Manager with retaining current members.
• Consistently creates a friendly environment for guests by welcoming and assisting as well as quickly responding to customer questions and needs.
• Answers phone calls, book appointments, and enthusiastically greeting guests.
• Assist in administrative tasks including filing and data entry of guests records and surveys.
• Prepare guest records for treatments.
• Participate in special events to promote the studio.
• Maintains cleaning, organizing, and maintenance of lobby and studio public areas.
• Maintains quality service by enforcing organization standards.

Retail Sales Associate / Customer Service Representative Qualifications:

• Customer service-oriented.
• Results-oriented, metrics-driven.
• Sales experience preferred.
• Basic computer skills.
• Ability to multitask.
• Must be outgoing, positive, cheerful, engaging, energetic, and resourceful.
• Strong verbal and written communication skills.
• Possess strong interpersonal skills to communicate with confidence to both internal personnel and customers.
• Must be an excellent organizer and problem solver with strong project management skills.
• Must be able to work flexible days and hours; including nights, weekends, and holidays.
• MindBody Salon Software experience a plus.

Apply today to see if Amazing Lash Studio® [studio name/location] is a great fit for you. We would love to meet you and discuss the possibility of a long and rewarding career!

Each Amazing Lash Studio® location is independently owned and operated. Franchise owners (or their designated hiring managers) are solely responsible for all employment and personnel decisions and matters regarding their independently owned and operated studios, including hiring, direction, training, supervision, discipline, discharge, compensation (e.g., wage practices and tax withholding and reporting requirements), and termination of employment. Amazing Lash Franchise, LLC (ALF) is not involved in, and is not responsible for, employment and personnel matters and decisions made by any franchise owner. All individuals hired by franchise owners’ studios are their employees, not those of ALF. This is not an offer of employment by ALF. Benefits vary by independently owned and operated Amazing Lash Studio® locations. Amazing Lash Studio® and Amazing Lash Studio + design are registered trademarks owned by ALF.