Servicio al Cliente - Call Center
AppleOne
Buscamos Customer Service Representative para brindar apoyo a clientes en procesos relacionados con seguros y servicios de salud.
Responsabilidades: Atender y orientar clientes por teléfono y presencialmente. Procesar pagos, suscripciones, reembolsos, reclamaciones, certificaciones, activaciones y cancelaciones. Manejar consultas, quejas y reclamaciones. Analizar solicitudes y determinar la acción correspondiente. Preparar reportes, auditorías y documentación requerida. Cumplir con las políticas, procedimientos y leyes aplicables Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: The pay transparency policy is available here: For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.Additional Skills
Requisitos:
Grado Asociado en Administración de Empresas o área relacionada.Experiencia previa en servicio al cliente, seguros o servicios de salud preferida.
Excelentes destrezas de comunicación y análisis.
Capacidad para trabajar de manera independiente y en equipo.
Vacancy posted 1 day ago
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