Vehicle Operations Supervisor

Job-ID: 43311Category: OperationsLocation: Phoenix, AZ, United StatesSchedule: Full timeContract: RegularOpenings: 1Posted: 2026-10-14Remote: NoAt Hertz Rent a Car, we’re driven by excellence and powered by people. Our team thrives in a fast-paced, customer-focused environment where attention to detail and teamwork make all the difference. If you're organized, motivated, and ready to support a dynamic vehicle operation, this is your opportunity to grow with us!The Vehicle Operations Supervisor role is a management role with the Hertz Corporation that provides leadership and administrative support to all Vehicle Service Associates (VSA). In this role, you will be responsible for strengthening VSA productivity through improved supervision and workflow management. You are responsible for ensuring objectives are met through team execution of day-to-day tasks utilizing collaboration, delegation, and personal action; to include the KPIs of VSA and Transporter’s Productivity.The wage for this position is $52,000 per year.What You’ll Do:Host huddles to communicate vehicle priorities and daily goals for employeesEnsure the location is set up for success and the employees have all necessary supplies and cleaning productsSupport with lot set-up to ensure efficient flow of vehicles throughout the dayObserve VSA operations, ensuring that all VSAs are complying with standard procedures and quality of work via random car auditsEnsure “Conveyor Belt” VSAs are effectively selecting and transporting vehicles; provide guidance on areas for improvement or shifts in vehicle class priorities throughout the day.Monitor radio for any additional requests for support from Vehicle Ops staffCheck daily productivity levels of each employee and highlight strong performance and provide live coaching to poor performersEnsure Clean pumps, lot, storage and supplies as needed; ensure clean and organized Conveyor Belt role to enhance operationsHost training for newly introduced standards of work in coordination with Vehicle Ops Managers / GMs and support with onboardingWhat We’re Looking For:Must be 20 years of age or older 4+ years in an operations role, preferably with increased responsibilityWorking knowledge of operational / maintenance logistics or transportationMust have strong communication skills and attention to detailMust have the ability to delegate effectivelyMust be able to collaborate between interdepartmental teamsMust have strong time management skillsMust be adaptable and flexible, ability to quickly change direction and focusMust be self-starter with ability to work autonomouslyMust be able to work in inclement weather outdoorsFlexible scheduling including nights, weekends, and holidays as neededMust be computer literate with strong keyboarding skills.Ability to manage, develop and motivate staff; to include process improvementWhat You’ll Get:Competitive payDiscount on Hertz RentalsPaid Time OffMedical, Dental & Vision plan optionsRetirement programs, including 401(k) employer matchingPaid Parental Leave & Adoption AssistanceEmployee Assistance Program for employees & familyEducational Reimbursement & DiscountsVoluntary Insurance Programs - Pet, Legal/Identity Theft, Critical IllnessPerks & Discounts - Theme Park Tickets, Gym Discounts & moreAbout the companyThe Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran