Area Engineering Manager

: JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. : Area Engineering Manager Please note: This is an on-site role not virtual/remote. This position will be based in the Tyson's Corner/Washington DC or Richmond, VA or Plano TX area. Domestic and Canadian travel will be required as needed. Travel expectation less than 15% time. PRIMARY ROLE Primary responsibility for this role is ownership and management of regional engineering operations and maintenance of all building system environments, manage incidents as defined by the client's incident management program, support and serve as SME for engineering related. projects, support IFM team as trusted advisor to assure all PM programs are completed on time and efficiently, as well as support the implementation of best-in-class programmatic initiatives defined by the Engineering Center of Excellence. Ensure maintenance of facility electrical, mechanical, structural, life safety and critical back-up systems are maintained and system up time is maximized. Apprise the owner's representative of any and all conditions affecting system operations and reliability. The specific areas of responsibility include but are not limited to program management, procedure development and tracking of operational indices. DUTIES AND RESPONSIBILITIES Support the site staff to create a high performing team at the assigned campus or region. Support building operations through a highly integrated account and engineering team to assure high infrastructure availability and client satisfaction. Drive a cohesive team. Ensure that communication with the engineering and client staff is effective and thorough. Drive a strong collaborative relationship with the Site Team, the Account Team, the Client, and your Peers. Foster an environment of partnership. Maintain and support a Critical Environment Management program reflecting client requirements and industry best practices. Provide Subject Matter Expertise to the region and account to support improvements in reliability, service delivery and problem management as required. Develop and implement operational guidelines for client's critical environments to be implemented by our Engineering teams. Monitor performance against key performance indicators including uptime and business interruptions. Monitor PM work order performance across the portfolio, working collaboratively to address issues and ensure completion times meet KPI targets. Work with the engineers and the client to prioritize work to ensure uptime. Understand the engineering design and operational aspects of all facility's systems and equipment. Strong emphasis on UPS, MEP, BAS, high rise environment systems and diverse knowledge of remote office facilities Must be able to immediately recognize system shortcomings, respond to operational and emergency situations, and provide technical guidance and direction during real time problem management. Also, must be able to act in a consulting capacity on projects and new design. Partner with program management team to drive growth programs with engineering staff, fostering a learning environment designed to strengthen engineering succession planning. Ability to effectively communicate in emergency situations, providing guidance where needed in a calm and effective manner. Support operations and capital budget development to ensure equipment, systems and critical environment considerations are met. Recommend and estimate facility infrastructure repairs and improvements for inclusion in the annual budget. Responsible for ensuring that staff and vendors working in the Critical Environment space are properly trained and familiar with all critical environment practices and guidelines. Assure the change control processes are administered to Client standards. Create a working environment that supports the O&M Continuous Performance Improvement Process which solicits new ideas to reduce risk and cost. Team with engineering management counterparts in other regions in the sharing of new ideas, methods and processes which support the goals and financial objectives of the Client and provide the highest standard of professionalism, accountability, and reliability in support of operational and business objectives. Provide technical support to Facility and Engineering staff on building related issues or challenges. Performs other duties as required to meet clients' objectives and acts in other capacities when required. MINIMUM REQUIREMENTS Bachelor's Degree in mechanical or electrical engineering preferred or equivalent operations experience equivalent. Extensive mechanical, electrical, plumbing and fire suppression system knowledge of commercial/critical facilities required. Data Center/Critical Facility operations experience a plus 8-10+ years in commercial facility operations required Managerial experience of non-direct reports. Ability to get peers on board through vision sharing and trust. Excellent interpersonal skills, ability to communicate well in both oral and written reports. Must have fundamental skills in critical systems such as emergency/stand-by generators, automatic transfer switches, uninterruptible power systems, power distribution units, battery systems required. Must be able to respond 24/7 as needed outside of time off requests. Ability to manage urgent matters with thought leadership, collective reasoning, and a leadership mentality. If this resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL - We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.