HR Manager

HR ManagerWe are seeking an HR Manager for a leading healthcare services organization that partners with health plans, government agencies, and healthcare providers to coordinate non-emergency medical transportation and other healthcare solutions that help patients access the care they need. Ideal for candidates with strong employee relations and labor relations experience to play a key role supporting a dynamic, unionized workforce.Key Responsibilities:Provide daily leadership, coaching, and HR guidance to the Austin Human Resources team and operational leadership.Serve as a primary HR resource for employee relations, labor relations, policies, procedures, and collective bargaining agreement (CBA) interpretation.Manage labor relations activities, including grievance tracking, hearings, information requests, and contract-related timelines to ensure compliance with bargaining agreements.Serve as the first point of contact for employee concerns, complaints, and workplace issues while ensuring appropriate follow-up and resolution.Conduct employee relations investigations, including gathering information, interviewing involved parties, documenting findings, and partnering with leadership on appropriate next steps.Support employment processes including hiring, promotions, transfers, leaves, terminations, and related HR documentation while ensuring compliance with EEO and employment regulations.Maintain current knowledge of employment laws, labor regulations, HR best practices, and organizational policies.Analyze labor-related data, including compensation, wages, benefits, working conditions, and operational impacts, to support negotiations and workforce decisions.Conduct research, surveys, and analysis related to compensation, policies, and labor negotiations and provide recommendations to senior HR leadership.Assist with preparation of documentation and materials for collective bargaining discussions, labor meetings, and negotiations with employee organizations.Coordinate communication and meetings between union representatives, employees, and company leadership.Maintain organized records of collective bargaining agreements, arbitration decisions, grievances, and other labor relations documentation.Qualifications:Bachelor's degree in Human Resources, Business Administration, or related field preferred; equivalent experience considered.4+ years of progressive Human Resources, Employee Relations, or Labor Relations experience and minimum of 2 years supporting a unionized workforce required.Strong knowledge of HR policies, employment practices, collective bargaining, and federal/state/local employment and labor laws.