Strategy & Operations Lead — Scale & Deliver Impact

Requirements You have 2-4 years of experience in management consulting, business operations, strategy & ops, chief of staff, or similar operations roles at an early/mid-stage high-growth startup. Experience within Enterprise SaaS a major plus

• You are curious and enjoy going deep into the weeds and getting up to speed on brand new concepts and paradigms quickly
• You value connecting abstract concepts and thinking with real outcomes, and are excited to roll up your sleeves and execute end-to-end to make those outcomes a reality
• You obsess over how to scale programs to reach outcomes in "10% of effort"; regularly use Claude code, or similar agentic coding tool
• You are motivated by results and making an impact on the business — not individual accolades or vanity metrics
• You have a high EQ and understand how to motivate and align stakeholders who have limited bandwidth but strong perspectives on what good looks like

What the job involves We’re hiring a Strategy & Operations Senior Associate to identify, design and build the strategies, systems and processes Valon needs to successfully scale as we hit our next phase of growth

• You will join a small but mighty Strategy & Operations team focused on removing bottlenecks across the business and building out new processes and functions from 0 to 1
• This role will require you to connect dots and use your influence across Product, Engineering, Deployment, Legal, and more to ensure we execute at a high bar
• Partner cross-functionally with Product, Engineering, Deployment and more to execute on high visibility, high impact projects spanning post-sale implementation, customer support, pricing, and operations
• Dive into the weeds to deeply understand problems and what drives them, then rigorously evaluate and recommend thoughtful solutions that we can execute on
• Use your influence to build alignment and buy-in with key stakeholders on the processes our team will recommend and execute
• Turn recommendations into reality by executing quickly and flawlessly on the solutions you’ve proposed, leveraging AI and other tools to scale your impact

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