HR Generalist

ABOUT CLARIFI
Founded 60 years ago, Clarifi is Greater Philadelphia’s largest provider of financial and housing empowerment services for low- and moderate-income residents of Southeastern Pennsylvania, New Jersey, and Delaware. We believe that everyone—regardless of income, zip code or background—deserves judgment-free financial resources tailored to their unique situation and goals. Through our certified financial empowerment counseling, housing success, benefits access, and direct assistance services, we help our clients overcome financial crises and build intergenerational wealth.

POSITION PURPOSE

The Human Resources Generalist will lead and direct the routine functions of the Human Resources (HR) department acting as the primary liaison between Clarifi and our Professional Employer Organization (PEO) partner, Clear. HR functions include, strategic initiatives, payroll, full cycle recruitment, employee onboarding and offboarding activities, employee performance evaluation cycle, staff development and discipline, training and professional development, benefits, FMLA, Disability and employee relations.

Shared Values
In this role, you’ll become part of a team that empowers individuals to achieve financial resilience and positively impact their communities. This role is best suited to an individual seeking to strengthen a social service organization and can bring their full selves each day to an organization committed to justice, community, integrity, empathy, pride and tenacity.

To perform this job successfully the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MAIN RESPONSIBILITIES & DUTIES

ESSENTIAL FUNCTIONS:

• Possess strong human resources technical skills to include an understanding and application of policies and procedures, and all associated human resources functions.
• Partner with senior leadership team and our PEO to understand and execute the organization’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Provide support and guidance to leadership and other staff when complex, specialized, and sensitive questions and issues arise; administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations, or wrongdoing, and terminations.
• Act as the primary liaison and vendor manager for our PEO, Clear.
• Manage the talent acquisition process, which includes recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborate with department managers to understand skills and competencies required for openings.
• Participate in developing the human resource program goals, objectives, and systems for the organization.
• Analyze trends in compensation and benefits; research and propose competitive base, incentive pay programs, and benefits to ensure the organization attracts and retains top talent.
• Execute payroll administration and time and attendance oversight ensuring that proper controls and procedures are followed and maintain HRIS.
• Perform benefits administration by collaborating with brokers and vendors to successfully add/delete staff timely, resolve claims resolution, reconcile invoices for payment, communicate benefits information to employees, and lead annual open enrollment.
• Facilitate employee disciplinary meetings, terminations, and investigations.
• Manage employee leaves including coordination of FMLA, workers’ compensation, short-term disability, and ADA.
• Review and complete unemployment documents. Attend unemployment hearings, as necessary.
• Identify learning and development programs and initiatives that provide internal development opportunities for employees.
• Develop and maintain a Clarifi Training Program to ensure staff completes required compliance trainings.
• Ensure compliance with federal, state, and local legal employment requirements; advise management on needed actions.
• Maintains and updates employee handbook and policies and procedures manual to ensure compliance.
• Provide support and guidance to management and supervisors on performance management issues including annual performance evaluations, constructive feedback, and termination.
• Participate in performance management meetings, as necessary.
• Maintain knowledge of trends, best practices, regulatory changes, and innovative technologies in human resources, talent management, and employment law.

SECONDARY DUTIES:

• Serve as CLARIFI’s Safety and Compliance Officer.
• Lead CLARIFI Training Program
• Participate in other committees/meetings as deemed necessary.
• Other duties as assigned.
• Commitment to Clarifi's mission and values.
• Participate in staff meetings, attend Clarifi community events and otherwise contribute to strengthening the deep roots within our community, both internally and externally.

PROFESSIONAL KNOWLEDGE, SKILLS & ABILITIES
REQUIRED SKILLS/ABILITIES:

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and critical thinking skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations and practices of human resources administration.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in Human Resources, Business Administration, or related field required, master’s degree preferred.
• 5 or more years of human resources experience required.
• SHRM-CP, SHRM-SCP, PHR-HRCI certification preferred

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

WORKING CONDITIONS

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at a time.
• Must be able to access and navigate each department and the organization’s facilities.

WORK LOCATION & REQUIREMENTS:
All new positions at CLARIFI are considered hybrid positions with primarily on-site working schedules to support operational needs and collaboration.

CLARIFI remains committed to compliance with applicable laws and will consider reasonable accommodations and alternative work arrangements where required.

All offers of employment at CLARIFI are contingent upon successful results of our standard credentialing process, which includes a criminal background investigation, a drug screen, reference checks, and provider mandated exclusion checks. Nights and weekends may be required as necessary to support CLARIFI events and other fundraising activities.

Direct reports
SUPERVISORY RESPONSIBILITIES: N/A

Clarifi reserves the right to change this description at any time. Clarifi practices the concept of equal employment opportunity with respect to hiring, promotions, transfers, pay, discipline, fringe benefits, and all other terms and conditions of employment. No individual will be discriminated against, and no employment decisions will be made, on the basis of an individual's race, color, national origin, religion, age, gender, gender identity, protected disability, marital status, familial status, veteran status, height, weight or citizenship.