Manager Learning Products and Programs

Job Description

Job Description

Who We Are
Association for Financial Professionals (AFP) drives the future of finance and treasury by developing the leaders of tomorrow through world-class certifications, learning experiences, membership, events, and thought leadership.

AFP's core values center on growth, collaboration, innovation, and courageous leadership. We are looking for people who are passionate about building products that create meaningful value for our members and customers.

A Typical Week May Look Like This…

• Manage and enhance AFP's portfolio of learning products, certification preparation courses, and professional development programs.
• Optimize the learning management system (LMS), website, and online store to deliver an outstanding customer experience and maximize product performance.
• Coordinate the full customer journey—from registration and contracting to program delivery, financial coordination, and post-program support.
• Collaborate with instructors, subject matter experts, Marketing, Membership, Certification, and Customer Operations to launch and improve learning offerings.
• Monitor enrollment, revenue, learner satisfaction, and platform analytics to identify trends and recommend improvements.
• Oversee career development offerings, including the job board and career resources, ensuring they remain relevant and valuable to members.
• Manage program budgets, forecasting, expenses, and financial reconciliation while supporting organizational revenue goals.
• Identify opportunities to improve processes, streamline operations, and enhance the learner experience.

Is This You?

• 3–5 years of experience managing learning programs, training operations, education products, association programs, or similar initiatives.
• Experience working with learning management systems (LMS), websites, eCommerce platforms, or other digital learning technologies.
• Strong project management and organizational skills with the ability to manage multiple priorities.
• Excellent customer service, communication, and relationship-building skills.
• Comfort analyzing program performance data and using insights to drive continuous improvement.
• Bachelor's degree or equivalent professional experience preferred.
• Experience in an association, education, or professional development environment is a plus.

This Is Us!

• We are a collaborative team of individuals who are hardworking and entrepreneurial.
• We take ownership in how our specific role drives the organization’s success.
• We are intellectually curious and have a strong ability to adapt to change.
• We work autonomously and in cross functional teams and are dedicated to demonstrating extraordinary results at a fast pace.

AFP Offers:

• A collegial, casual work environment.
• Competitive base salary + a generous commission plan.
• Great career growth.
• Superb benefits plan, including a generous vacation/sick/holiday leave policy, medical, dental and vision health insurance, 401K plan with employer match and flexible schedules.
• "When Work Works" award by the Society for Human Resource Management for our flexible workplace.

AFP CORE VALUES

We exist for the success of the corporate finance professional and seek candidates who embody our AFP Core Values:

• We always strive to be better.
• We listen, we speak up, we smash silos.
• We are courageous.
• We are all in it together.

This posting is not intended to be all-inclusive, and responsibilities can be expected to evolve over time to meet changing business needs. The employee may be required to perform other related duties to meet these needs. While AFP’s intent is always to be clear and transparent about the expectations of this role, this job description may be reviewed and updated accordingly with or without notice. AFP is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under federal, state, or local law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.