Director, Technical Program Management

Director, Technical Program Management Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms? About Capital One - At Capital One, we're changing banking for good. We were founded on the belief that no one should be locked out of the system. We're dedicated to helping foster a world where everyone has an equal opportunity to prosper. We're a bank, but we don't think like one. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. About the team - We are seeking an exceptional Technical Program Manager (TPM) to drive programs at the intersection of Generative AI research and production-scale deployment. This role will focus on multi-agent conversational systems, agentic AI architectures, inference optimization, and model pretraining/finetuning workflows. You will collaborate closely with world‑class researchers, engineers, and cross‑functional stakeholders to take cutting‑edge AI models from concept to production, while ensuring alignment with risk, compliance, and business objectives. Responsibilities Program Leadership: Own end-to-end execution of complex AI initiatives, from research collaboration to production launch. Multi-Agent Conversational Systems: Drive development and orchestration of agentic AI chatbots and intelligent assistants, enabling scalable, context‑aware multi‑agent interactions. Model & Optimisation: Partner with researchers to manage pretraining, finetuning, and inference optimisation efforts, ensuring performance and efficiency at scale. Risk & Compliance: Collaborate with risk, security, and compliance teams to identify and mitigate risks associated with generative AI, including fairness, transparency, and responsible use. Cross‑Functional Alignment: Act as the connective tissue between researchers, engineers, product teams, and executives - ensuring clarity, communication, and measurable outcomes. Operational Excellence: Establish frameworks for experimentation, evaluation, and deployment of generative AI models. Track milestones, dependencies, and delivery. Innovation & Research Translation: Translate cutting‑edge academic research into practical applications and drive adoption into production environments. Basic Qualifications At least 7 years of experience in technical program management. Bachelor's degree. Preferred Qualifications 7+ years of experience designing and building data‑intensive solutions using distributed computing. 3+ years of experience in building distributed systems & highly available services using cloud computing services or architecture - preferably using AWS. 3+ years experience building highly scalable mobile products & platforms. 3+ years of experience with Agile delivery. 3+ years of experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross‑functional teams, secure commitments on deliverables and unblock teams to land business impact. Experience in building systems & solutions within a highly regulated environment. Bachelor's degree in a related technical field (Computer Science, Software Engineering). MBA or Master's Degree in a related technical field (Computer Science, Software Engineering). At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F‑1 OPT, F‑1 STEM OPT, F‑1 CPT, J‑, TN, or another type of work authorization). McLean, VA: $226,000 - $257,900 New York, NY: $246,500 - $281 San Francisco, CA: $246,500 - $281,300 San Jose, CA: $246,500 - $281,300 This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections4901‑4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at View phone number on click.appcast.io or via email at View email address on click.appcast.io. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to View email address on click.appcast.io. Capital One does not provide, endorse nor guarantee and is not liable for third‑party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note any position posted in Canada is for Capital One Canada, posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). #J-18808-Ljbffr Capital One