People & Culture Business Partner

The People & Culture Business Partner reports to the Chief People Officer. The People & Culture Business Partner supports leaders across clinic and shared services teams, building healthy, sustainable, and high‑performing teams. Responsibilities Build strong, trust‑based relationships with leaders across clinic and shared services teams Coach managers through day‑to‑day leadership moments, including feedback, team dynamics, and decision‑making Support leaders in navigating difficult conversations with clarity, care, and accountability Strengthen leadership capability to foster inclusive, engaged, and resilient teams Employee Relations & Risk Management Lead employee relations matters including investigations, conflict resolution, and disciplinary processes Support terminations with consistency, fairness, and dignity Ensure policies are applied equitably while balancing compliance with compassion Identify and mitigate organizational risks in alignment with employment law and best practices Performance & Talent Management Partner with leaders on goal setting, performance reviews, and development planning Support performance improvement processes and career pathing conversations Contribute to workforce planning, succession discussions, and capability building across clinic and shared services functions Organizational Health & Engagement Lead engagement survey efforts, from administration to insight generation and action planning Analyze exit feedback, retention trends, and team sentiment to identify patterns and risks Partner with leaders to design targeted interventions that improve team health and employee experience People Analytics & Insights Build and interpret dashboards across key metrics Translate data into clear, actionable insights for leaders Support adoption and use of people systems and tools to strengthen decision‑making Change Management & Systems Adoption Support leaders through change, including organizational shifts, new programs, and policy updates Help ensure People initiatives are meaningfully adopted across clinic and shared services environments Tailor approaches to meet the realities of frontline and distributed teams Compensation & Equity Support Provide guidance on internal equity, promotions, and compensation decisions Partner with leadership to ensure fair and mission‑aligned pay practices Inclusion & Belonging Embed inclusive practices into everyday team operations and leadership behaviors Support initiatives that foster belonging and reflect the communities we serve What You Bring (and We Know No One Has It All!) 5–8 years of total HR experience, including at least 3 years as an HR Business Partner, People Partner, or in a similar role supporting frontline, clinic, or shared services teams. 3+ years of hands‑on Employee Relations experience (investigations, conflict resolution, disciplinary processes, terminations) with sound judgment and a human‑centered approach. 3+ years coaching and influencing managers and leaders at multiple levels, with demonstrated outcomes (improved performance, reduced turnover, stronger team dynamics). Proven ability to balance empathy and accountability in complex, emotionally nuanced situations (examples from past ER or leadership coaching preferred). 2+ years applying people analytics to inform decisions—building/interpreting dashboards and translating data into clear, actionable insights for leaders. Clear, thoughtful communicator who builds trust quickly with managers, peers, and frontline staff. Deep alignment with Emancipet’s mission and values and demonstrated commitment to equity, inclusion, and service to underserved communities. You Don’t Have to Check Every Box! We recognize that candidates bring diverse skills and experiences, and you may be a great fit even if you don’t check every box. If you’re passionate about our mission and confident in your ability to succeed in this role, we encourage you to apply. The People & Culture Business Partner position is full‑time, with a salary range of $95K–$120K, depending on experience and qualifications. Benefits Generous Paid Time Off – 9 paid holidays and 120 hours of PTO, increasing with tenure, with the ability to roll over 40 hours each year. 401(k) Plan – Emancipet match of 50% of your contribution, up to 5% of your annual pay. Health Insurance – 100% Emancipet‑paid coverage for employees and their children, with zero co‑pays, zero out‑of‑pocket expenses, and most common prescriptions at $0. Dental & Vision Insurance – 100% Emancipet‑paid coverage for employees and their children. Telehealth – 100% Emancipet‑paid telehealth for your entire household, partner/spouse, and all children under 26, regardless of insurance status. This provides $0 visits for urgent care, mental and behavioral health care, pharmacy, and health advocacy services. Life AD&DD Insurance – 100% Emancipet‑paid employee coverage, including estate planning service, travel assistance, and identity theft protection. Voluntary Benefits – Additional coverage options, including accident, cancer, supplemental life, short‑ and long‑term disability, and more. Support for Your Pets – $324 per year in free services or products through Emancipet. Location This position is based in Austin, TX and operates on a hybrid schedule. The role requires travel to our central office in Austin or to clinic locations in Killeen, Austin, Houston or Philadelphia. Equal Opportunity Employer Emancipet is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by law. We are committed to building a diverse and inclusive workplace where everyone belongs. We actively seek team members who share our values and bring unique perspectives to our mission. All candidates eligible to work in the United States are encouraged to apply. However, we are unable to sponsor or assume sponsorship of employment visas at this time. #J-18808-Ljbffr Emancipet