Front Desk Reception

Front Desk Receptionist

At Mid Florida Cancer Centers, we utilize the latest technology and research to provide the most effective treatments possible. From chemotherapy to radiation to nutrition and exercise, our doctors, caregivers and researchers are dedicated to your health and well-being.

Why Join Us? Our team values the work components of every member to create a culture of people helping people and making a difference in our lives and those we serve.

Job Description:

Mid Florida Cancer Centers is seeking a professional and detail-oriented Front Desk Receptionist to join our team at our Sanford clinic location. As the first point of contact for our patients, you will play a critical role in providing a welcoming experience and maintaining the operational efficiency of our office.

Job Responsibilities:

• Financial Duties: Perform daily financial tasks including collecting co-pays, processing payments, and maintaining accurate records of transactions in EMR and payment system.
• Patient Intake: Manage the check-in process, including updating patient information in our EMR systems, providing necessary paperwork, and ensuring all documentation is accurate and complete.
• Administrative Support: Assist with answering departmental questions, manage multi-line phone systems, and handle various administrative tasks as assigned.
• Obtains demographic and insurance information on all patients. Obtains copy of patient's insurance cards and current driver's license for file and update all other demographics as needed.
• Flexibility & Collaboration: Support a fast-paced environment by multitasking effectively and providing coverage for other clinic locations (DeLand, Orange City, and Oviedo) as needed.

Experience:

• Experience in a medical office or clinical setting is highly preferred. (minimum 1 year)
• Strong proficiency in payment processing and handling financial transactions.
• Knowledge of HIPAA practices
• Solid understanding of medical office documentation.
• Exceptional multitasking skills with the ability to remain organized in a busy, multi-location environment.
• Strong communication skills and a proactive, professional attitude when assisting patients and collaborating with other departments.
• Working knowledge of common office computer programs; Word, Excel, Internet.
• Ability and willingness to travel to other office locations for coverage as needed.
• EMR/medical terminology
• Bi-Lingual (highly preferred)

Education

• High school diploma or equivalent required.