Head of Clinical Production Operations and Strategy

Head of Clinical Production Operations and Strategy Location: This role enables associates to work virtually full‑time, except for required in‑person training sessions, providing maximum flexibility and autonomy. Alternate locations may be considered if candidates reside within a commuting distance from an office. Associates are required to work at an Elevance Health location at least once per week unless otherwise specified. Responsibilities Understands all aspects of the business and partners with executive leadership to define enterprise production planning strategy, ensuring clinical capacity is aligned with member demand, operational priorities, and long‑term business objectives. Translates strategy into actionable forecasting methodologies, capacity plans, and program priorities to support enterprise strategic goals. Evaluates ongoing performance and develops analytical frameworks that inform changes to production planning/prioritization against evolving business needs. Builds and leverages relationships across Clinical Operations, Finance, Product, Engineering, Workforce Management, and executive leadership to provide innovative solutions to complex business challenges. Identifies opportunities to improve operational performance and clinical capacity by evolving the parameters of production models and/or developing pilots for varying approaches to member scheduling. Maintains peer and executive‑level readouts, including analysis of staffing budget, to ensure operations and clinical capacity are in line with financial targets. Minimum Requirements BA/BS degree in a related field and a minimum of 10 years of related experience, including prior leadership experience and 3 years of strategic planning; or equivalent education and experience. Preferred Skills, Capabilities, and Experience Master's degree in Business Administration (MBA), Healthcare Administration (MHA), Public Health (MPH), Finance, Economics, Engineering, Operations Research, or a related quantitative field. Experience in management consulting, investment banking, strategic finance, operations, or Chief of Staff roles (preferably within healthcare startups or other fast‑paced, high‑growth organizations). Experience developing enterprise production planning, capacity planning, workforce planning, supply and demand forecasting, or other operational planning frameworks that inform strategic business decisions. Strong analytical, quantitative, and financial modeling skills with experience in forecasting, business case development, operational analysis, and translating complex data into executive‑level recommendations. Experience within healthcare, including value‑based care, population health, care management, provider services, or other clinically focused healthcare operations, with an understanding of workforce planning and operational performance drivers. Demonstrated ability to influence executive leadership and collaborate cross‑functionally in complex, ambiguous environments. Equal Employment Opportunity Statement Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact View email address on click.appcast.io for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. #J-18808-Ljbffr Elevance Health