Mailroom Scanning Supervisor

Mailroom Scanning Supervisor The primary purpose of the Johnston County Department of Social Services is to seek positive transformative wellbeing for children, families and adults. It is responsible for administering many federal and state programs such as Children Protective Services, Foster Care, Foster Home Licensing, LINKS and Adoption, Services for Adults, Aged and Disabled individuals, Adult Protective Services, and determining eligibility for Public Assistance (TANF, Medicaid, Food Assistance, LIEAP, Crisis Intervention and supportive services. The Supervisor will be responsible for ensuring that the assigned duties are performed by lower level Processing Assistants while ensuring that timeliness and documentation requirements are maintained as mandated by Federal, State and County laws and guidelines. The position plans, organizes, and leads the work of staff assigned to the agency’s combined mailroom and document scanning unit. It also oversees onboarding and management of new staff, performs a wide variety of complex and specialized tasks related to improving overall functioning, and coordinates the scanning process of agency documents into the case management system and other duties as assigned. Knowledge of office or work unit procedures, methods, and practices. Knowledge of and ability to use correct grammar, vocabulary, spelling, proofreading and office terminology to compose and/or proofread correspondence, reports and materials. Knowledge of accounting procedures, applicable mathematics and their application in the work environment. Skill in communicating effectively both orally and in writing. Ability to record, compile, summarize and analyze data. Ability to review and process information to determine conclusions, actions or compliance with applicable laws, rules or regulations. Ability to analyze work situations and interpret program content in making decisions and explaining policies, regulations and programs. Ability to exercise judgment, discretion and negotiation skills in problem situations. Ability to learn, interpret and explain policies, regulations and programs. Ability to independently respond to inquiries and coordinate a variety of resources in acquiring and disseminating information. May require ability to train and manage a group of employees. Graduation from high school and demonstrated possession of knowledge, skills and abilities gained through at least three years of office assistant/secretarial experience. Or completion of a two-year secretarial science or business administration program with one year of responsible experience as described above; or an equivalent combination of training and experience. #J-18808-Ljbffr Johnston County, NC