Voice Engineer
$65 - $73 per hourCalance
Job Description
Senior Cisco Voice Engineer
\nLocation: Lansing, MI — 2 days onsite per week
\nDuration: 12+ month contract
\nPay Rate: $65–$73/hour
\nJob Overview
\nWe are seeking a Senior Cisco Voice Engineer with extensive hands-on experience supporting enterprise Cisco on-premises voice infrastructure. The ideal candidate will have strong expertise in Session Border Controllers (SBCs), SIP signaling and call routing, voice encryption, certificate management, and VMware-based voice platforms.
\nKey Responsibilities
\n- \n
- Design, configure, maintain, and troubleshoot Cisco on-premises voice solutions. \n
- Administer and troubleshoot SBCs, SIP trunks, call flows, and voice interoperability. \n
- Implement and troubleshoot voice encryption, certificates, and security controls. \n
- Resolve complex voice signaling, routing, and connectivity issues. \n
- Support voice infrastructure running on VMware. \n
- Collaborate with technical teams and stakeholders to improve service reliability. \n
- Participate in scheduled after-hours maintenance and support. \n
- Maintain technical documentation, configurations, and troubleshooting procedures. \n
Required Qualifications
\n- \n
- Senior-level experience with Cisco on-premises voice technologies. \n
- Strong hands-on experience with Session Border Controllers (SBCs). \n
- Deep understanding of SIP, SIP trunking, call routing, and voice signaling. \n
- Experience with voice encryption, TLS/SRTP, and certificate management. \n
- Experience supporting voice platforms in VMware environments. \n
- Strong troubleshooting, communication, and documentation skills. \n
Preferred Qualifications
\n- \n
- Experience with NICE voice recording or related solutions. \n
- Experience supporting large enterprise or public-sector voice environments. \n
Important: Candidates must be comfortable working onsite in Lansing, MI, two days per week.
Vacancy posted 4 days ago
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